Details

Conversation


EscalationLevel
LatestCall
1100721
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
42228
LatestTicket
CreatedAt
3/21/2023 11:58:53 AM
UpdatedAt
3/21/2023 11:59:15 AM
Subject
IVR call: statement
Description
Received call for statement for account 10372603 sent message: 38435
Priority
Disposition
8
ConversationType
2
Parent
Account
8698
OpenedBy
AssignedTo
Region
Department
QueryType
SubQueryType
Escalation
EscalationCron
History
CreatedBy
UpdatedBy
Category
79
Subcategory
CreatedBy1
UpdatedBy1
ResolvedAt
Thread
ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
Updator