Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 42333 | 3/22/2023 1:39:03 PM | 3/22/2023 1:40:21 PM | fixed leaking meter | excavate and change leaking meter on dial, meter burst adjusts account. | 30 | 3 | 31852 | 134 | 3 | 1 | 96 | 232 | 232 | ||||||||||||||||||||||||||||
| 1101927 | 42334 | 3/22/2023 1:36:46 PM | 3/22/2023 1:36:47 PM | IVR call: balance | Received call for balance for account 10443024 undefined | 7 | 2 | 31846 | 78 | ||||||||||||||||||||||||||||||||
| 1101918 | 42332 | 3/22/2023 1:32:52 PM | 3/22/2023 1:33:10 PM | IVR call: statement | Received call for statement for account 10377894 sent message: 38540 | 8 | 2 | 31850 | 79 | ||||||||||||||||||||||||||||||||
| 1101903 | 42330 | 3/22/2023 1:23:02 PM | 3/22/2023 1:23:04 PM | IVR call: balance | Received call for balance for account 10434678 undefined | 7 | 2 | 31848 | 78 | ||||||||||||||||||||||||||||||||
| 42328 | 3/22/2023 1:21:31 PM | 3/22/2023 1:21:34 PM | water | please slpt consumption from 2020/11/14 to 2022/05/14 . | 6 | 3 | 31847 | 112 | 15 | 2 | 23 | 1 | 50 | 203 | |||||||||||||||||||||||||||
| 1101898 | 42329 | 3/22/2023 1:21:03 PM | 3/22/2023 1:21:04 PM | IVR call: balance | Received call for balance for account 10418820 undefined | 7 | 2 | 7448 | 78 | ||||||||||||||||||||||||||||||||
| 1101894 | 42327 | 3/22/2023 1:17:29 PM | 3/22/2023 1:17:45 PM | IVR call: statement | Received call for statement for account 10441834 sent message: 38537 | 8 | 2 | 31148 | 79 | ||||||||||||||||||||||||||||||||
| 1101887 | 42326 | 3/22/2023 1:15:54 PM | 3/22/2023 1:15:55 PM | IVR call: balance | Received call for balance for account 10441834 undefined | 7 | 2 | 31148 | 78 | ||||||||||||||||||||||||||||||||
| 1101872 | 42325 | 3/22/2023 1:08:27 PM | 3/22/2023 1:08:28 PM | IVR call: balance | Received call for balance for account 10441834 undefined | 7 | 2 | 31148 | 78 | ||||||||||||||||||||||||||||||||
| 1101847 | 42323 | 3/22/2023 12:52:12 PM | 3/22/2023 12:52:13 PM | IVR call: balance | Received call for balance for account 10008686 undefined | 7 | 2 | 13175 | 78 | ||||||||||||||||||||||||||||||||
| 1101846 | 42322 | 3/22/2023 12:50:38 PM | 3/22/2023 12:50:39 PM | IVR call: balance | Received call for balance for account 10441834 undefined | 7 | 2 | 31148 | 78 | ||||||||||||||||||||||||||||||||
| 1101845 | 42321 | 3/22/2023 12:49:34 PM | 3/22/2023 12:49:35 PM | IVR call: balance | Received call for balance for account 10441834 undefined | 7 | 2 | 31148 | 78 | ||||||||||||||||||||||||||||||||
| 1101836 | 42320 | 3/22/2023 12:39:22 PM | 3/22/2023 12:39:23 PM | IVR call: balance | Received call for balance for account 10429386 undefined | 7 | 2 | 27776 | 78 | ||||||||||||||||||||||||||||||||
| 1101817 | 42319 | 3/22/2023 12:27:31 PM | 3/22/2023 12:27:33 PM | IVR call: balance | Received call for balance for account 10283570 undefined | 7 | 2 | 5281 | 78 | ||||||||||||||||||||||||||||||||
| 1101792 | 42318 | 3/22/2023 12:09:57 PM | 3/22/2023 12:09:59 PM | IVR call: balance | Received call for balance for account 10438942 undefined | 7 | 2 | 31843 | 78 | ||||||||||||||||||||||||||||||||
| 1101786 | 42317 | 3/22/2023 12:08:05 PM | 3/22/2023 12:08:06 PM | IVR call: balance | Received call for balance for account 10059725 undefined | 7 | 2 | 17256 | 78 | ||||||||||||||||||||||||||||||||
| 1101780 | 42315 | 3/22/2023 12:03:59 PM | 3/22/2023 12:04:19 PM | IVR call: statement | Received call for statement for account 10276719 sent message: 38532 | 8 | 2 | 9365 | 79 | ||||||||||||||||||||||||||||||||
| 1101761 | 42312 | 3/22/2023 11:50:45 AM | 3/22/2023 11:51:51 AM | IVR call: statement | Received call for statement for account 10104634 sent message: 38530 | 8 | 2 | 24989 | 79 | ||||||||||||||||||||||||||||||||
| 1101741 | 42311 | 3/22/2023 11:38:46 AM | 3/22/2023 11:38:47 AM | IVR call: balance | Received call for balance for account 10351116 undefined | 7 | 2 | 6554 | 78 | ||||||||||||||||||||||||||||||||
| 1101738 | 42310 | 3/22/2023 11:37:35 AM | 3/22/2023 11:37:36 AM | IVR call: balance | Received call for balance for account 10057730 undefined | 7 | 2 | 8860 | 78 |