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EscalationLevel
LatestCall
1101780
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
42315
LatestTicket
CreatedAt
3/22/2023 12:03:59 PM
UpdatedAt
3/22/2023 12:04:19 PM
Subject
IVR call: statement
Description
Received call for statement for account 10276719 sent message: 38532
Priority
Disposition
8
ConversationType
2
Parent
Account
9365
OpenedBy
AssignedTo
Region
Department
QueryType
SubQueryType
Escalation
EscalationCron
History
CreatedBy
UpdatedBy
Category
79
Subcategory
CreatedBy1
UpdatedBy1
ResolvedAt
Thread
ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
Updator
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