Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 1105602 | 42603 | 3/26/2023 1:46:50 PM | 3/26/2023 1:46:51 PM | IVR call: balance | Received call for balance for account 10242486 undefined | 7 | 2 | 5549 | 78 | ||||||||||||||||||||||||||||||||
| 1105569 | 42602 | 3/26/2023 12:48:10 PM | 3/26/2023 12:48:11 PM | IVR call: balance | Received call for balance for account 10024379 undefined | 7 | 2 | 3935 | 78 | ||||||||||||||||||||||||||||||||
| 1105551 | 42601 | 3/26/2023 12:14:20 PM | 3/26/2023 12:14:21 PM | IVR call: balance | Received call for balance for account 10440234 undefined | 7 | 2 | 29579 | 78 | ||||||||||||||||||||||||||||||||
| 1105550 | 42600 | 3/26/2023 12:13:41 PM | 3/26/2023 12:13:42 PM | IVR call: balance | Received call for balance for account 10440231 undefined | 7 | 2 | 29011 | 78 | ||||||||||||||||||||||||||||||||
| 1105541 | 42599 | 3/26/2023 12:05:55 PM | 3/26/2023 12:06:11 PM | IVR call: statement | Received call for statement for account 10275421 sent message: 38883 | 8 | 2 | 30917 | 79 | ||||||||||||||||||||||||||||||||
| 1105538 | 42598 | 3/26/2023 12:04:31 PM | 3/26/2023 12:04:34 PM | IVR call: balance | Received call for balance for account 10275421 undefined | 7 | 2 | 30917 | 78 | ||||||||||||||||||||||||||||||||
| 1105509 | 42597 | 3/26/2023 11:41:11 AM | 3/26/2023 11:41:29 AM | IVR call: statement | Received call for statement for account 10028046 sent message: 38882 | 8 | 2 | 14505 | 79 | ||||||||||||||||||||||||||||||||
| 1105430 | 42596 | 3/26/2023 9:22:35 AM | 3/26/2023 9:22:36 AM | IVR call: balance | Received call for balance for account 10028533 undefined | 7 | 2 | 873 | 78 | ||||||||||||||||||||||||||||||||
| 1105420 | 42595 | 3/26/2023 9:08:32 AM | 3/26/2023 9:08:33 AM | IVR call: balance | Received call for balance for account 10441836 undefined | 7 | 2 | 31916 | 78 | ||||||||||||||||||||||||||||||||
| 1105415 | 42594 | 3/26/2023 8:55:41 AM | 3/26/2023 8:55:56 AM | IVR call: statement | Received call for statement for account 10428131 sent message: 38866 | 8 | 2 | 13210 | 79 | ||||||||||||||||||||||||||||||||
| 42593 | 3/26/2023 7:50:05 AM | 3/26/2023 7:50:08 AM | water query | account over charged with water | 23 | 3 | 31915 | 26 | 15 | 2 | 23 | 1 | 101 | 26 | |||||||||||||||||||||||||||
| 1105264 | 42592 | 3/26/2023 7:07:42 AM | 3/26/2023 7:07:43 AM | IVR call: balance | Received call for balance for account 10025235 undefined | 7 | 2 | 31914 | 78 | ||||||||||||||||||||||||||||||||
| 1105248 | 42591 | 3/26/2023 6:28:01 AM | 3/26/2023 6:28:02 AM | IVR call: balance | Received call for balance for account 10350765 undefined | 7 | 2 | 3948 | 78 | ||||||||||||||||||||||||||||||||
| 1105247 | 42590 | 3/26/2023 6:26:48 AM | 3/26/2023 6:26:49 AM | IVR call: balance | Received call for balance for account 10350765 undefined | 7 | 2 | 3948 | 78 | ||||||||||||||||||||||||||||||||
| 1105183 | 42589 | 3/26/2023 4:39:12 AM | 3/26/2023 4:39:13 AM | IVR call: balance | Received call for balance for account 10406062 undefined | 7 | 2 | 14349 | 78 | ||||||||||||||||||||||||||||||||
| 1105180 | 42588 | 3/25/2023 10:08:13 PM | 3/25/2023 10:08:14 PM | IVR call: balance | Received call for balance for account 20014959 undefined | 7 | 2 | 12682 | 78 | ||||||||||||||||||||||||||||||||
| 1105179 | 42587 | 3/25/2023 7:41:10 PM | 3/25/2023 7:41:25 PM | IVR call: statement | Received call for statement for account 10326994 sent message: 38831 | 8 | 2 | 31913 | 79 | ||||||||||||||||||||||||||||||||
| 1105178 | 42586 | 3/25/2023 7:37:52 PM | 3/25/2023 7:38:07 PM | IVR call: statement | Received call for statement for account 10161854 sent message: 38830 | 8 | 2 | 14540 | 79 | ||||||||||||||||||||||||||||||||
| 1105173 | 42585 | 3/25/2023 7:25:58 PM | 3/25/2023 7:25:59 PM | IVR call: balance | Received call for balance for account 10044610 undefined | 7 | 2 | 4123 | 78 | ||||||||||||||||||||||||||||||||
| 1105168 | 42583 | 3/25/2023 6:29:58 PM | 3/25/2023 6:30:14 PM | IVR call: statement | Received call for statement for account 20390199 sent message: 38829 | 8 | 2 | 31107 | 79 |