Details

Conversation


EscalationLevel
LatestCall
1105168
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
42583
LatestTicket
CreatedAt
3/25/2023 6:29:58 PM
UpdatedAt
3/25/2023 6:30:14 PM
Subject
IVR call: statement
Description
Received call for statement for account 20390199 sent message: 38829
Priority
Disposition
8
ConversationType
2
Parent
Account
31107
OpenedBy
AssignedTo
Region
Department
QueryType
SubQueryType
Escalation
EscalationCron
History
CreatedBy
UpdatedBy
Category
79
Subcategory
CreatedBy1
UpdatedBy1
ResolvedAt
Thread
ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
Updator