Conversations

Total Items: 106116

EscalationLevel LatestCall LatestChat LatestSms LatestEmail LatestFax Campaign IsOpen Customer LatestTicket CreatedAt UpdatedAt Subject Description Priority Disposition ConversationType Parent Account OpenedBy AssignedTo Region Department QueryType SubQueryType Escalation EscalationCron History CreatedBy UpdatedBy Category Subcategory CreatedBy1 UpdatedBy1 ResolvedAt Thread ResolvedBy WasCreatedByCustomer HasIvrcall Creator Updator
1165656 48614 5/30/2023 6:29:55 AM 5/30/2023 6:30:10 AM IVR call: statement Received call for statement for account 10401832 sent message: 43023 8 2 6213 79
1165655 48613 5/30/2023 6:29:33 AM 5/30/2023 6:29:34 AM IVR call: balance Received call for balance for account 10036229 undefined 7 2 4714 78
1165631 48612 5/30/2023 6:23:53 AM 5/30/2023 6:23:55 AM IVR call: balance Received call for balance for account 10057730 undefined 7 2 8860 78
1165614 48611 5/30/2023 6:17:29 AM 5/30/2023 6:17:30 AM IVR call: balance Received call for balance for account 10065546 undefined 7 2 6122 78
1165608 48610 5/30/2023 6:16:23 AM 5/30/2023 6:16:24 AM IVR call: balance Received call for balance for account 10065546 undefined 7 2 6122 78
1165601 48609 5/30/2023 6:15:49 AM 5/30/2023 6:16:05 AM IVR call: statement Received call for statement for account 70039120 sent message: 43022 8 2 33490 79
1165603 48608 5/30/2023 6:15:31 AM 5/30/2023 6:15:32 AM IVR call: balance Received call for balance for account 10004156 undefined 7 2 9468 78
1165599 48607 5/30/2023 6:14:40 AM 5/30/2023 6:14:41 AM IVR call: balance Received call for balance for account 10004156 undefined 7 2 9468 78
1165591 48606 5/30/2023 6:10:10 AM 5/30/2023 6:10:11 AM IVR call: balance Received call for balance for account 10141668 undefined 7 2 14923 78
1165578 48605 5/30/2023 6:02:11 AM 5/30/2023 6:02:26 AM IVR call: statement Received call for statement for account 10387999 sent message: 43021 8 2 2501 79
1165564 48604 5/30/2023 5:52:25 AM 5/30/2023 5:53:19 AM IVR call: statement Received call for statement for account 10443019 sent message: 43020 8 2 33489 79
1165539 48603 5/30/2023 5:34:59 AM 5/30/2023 5:35:00 AM IVR call: balance Received call for balance for account 10011999 undefined 7 2 9843 78
1165538 48602 5/30/2023 5:30:01 AM 5/30/2023 5:30:02 AM IVR call: balance Received call for balance for account 10161895 undefined 7 2 13707 78
1165537 48601 5/30/2023 5:29:18 AM 5/30/2023 5:29:19 AM IVR call: balance Received call for balance for account 10161895 undefined 7 2 13707 78
1165536 48600 5/30/2023 5:25:02 AM 5/30/2023 5:25:03 AM IVR call: balance Received call for balance for account 10348750 undefined 7 2 22968 78
1165515 48599 5/30/2023 5:10:40 AM 5/30/2023 5:10:41 AM IVR call: balance Received call for balance for account 10036441 undefined 7 2 13051 78
1165484 48598 5/30/2023 2:56:14 AM 5/30/2023 2:56:15 AM IVR call: balance Received call for balance for account 10282431 undefined 7 2 5807 78
1165483 48597 5/30/2023 2:55:38 AM 5/30/2023 2:55:39 AM IVR call: balance Received call for balance for account 10282431 undefined 7 2 5807 78
1165482 48596 5/30/2023 2:34:54 AM 5/30/2023 2:35:13 AM IVR call: statement Received call for statement for account 10280393 sent message: 43019 8 2 18071 79
1165481 48595 5/30/2023 2:32:45 AM 5/30/2023 2:33:03 AM IVR call: statement Received call for statement for account 10103700 sent message: 43018 8 2 17574 79