Details

Conversation


EscalationLevel
LatestCall
1165481
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
48595
LatestTicket
CreatedAt
5/30/2023 2:32:45 AM
UpdatedAt
5/30/2023 2:33:03 AM
Subject
IVR call: statement
Description
Received call for statement for account 10103700 sent message: 43018
Priority
Disposition
8
ConversationType
2
Parent
Account
17574
OpenedBy
AssignedTo
Region
Department
QueryType
SubQueryType
Escalation
EscalationCron
History
CreatedBy
UpdatedBy
Category
79
Subcategory
CreatedBy1
UpdatedBy1
ResolvedAt
Thread
ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
Updator