Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 1107885 | 42874 | 3/28/2023 12:15:18 PM | 3/28/2023 12:15:37 PM | IVR call: statement | Received call for statement for account 10441535 sent message: 39053 | 8 | 2 | 31183 | 79 | ||||||||||||||||||||||||||||||||
| 1107881 | 42873 | 3/28/2023 12:13:52 PM | 3/28/2023 12:14:12 PM | IVR call: statement | Received call for statement for account 10299696 sent message: 39051 | 8 | 2 | 31195 | 79 | ||||||||||||||||||||||||||||||||
| 1107878 | 42872 | 3/28/2023 12:12:07 PM | 3/28/2023 12:12:20 PM | IVR call: statement | Received call for statement for account 10288324 sent message: 39050 | 8 | 2 | 6451 | 79 | ||||||||||||||||||||||||||||||||
| 1107873 | 42871 | 3/28/2023 12:09:15 PM | 3/28/2023 12:09:35 PM | IVR call: statement | Received call for statement for account 10016013 sent message: 39049 | 8 | 2 | 6219 | 79 | ||||||||||||||||||||||||||||||||
| 1107872 | 42870 | 3/28/2023 12:08:40 PM | 3/28/2023 12:08:41 PM | IVR call: balance | Received call for balance for account 10044242 undefined | 7 | 2 | 5010 | 78 | ||||||||||||||||||||||||||||||||
| 1107870 | 42869 | 3/28/2023 12:08:23 PM | 3/28/2023 12:08:24 PM | IVR call: balance | Received call for balance for account 10440580 undefined | 7 | 2 | 28437 | 78 | ||||||||||||||||||||||||||||||||
| 1107869 | 42868 | 3/28/2023 12:08:00 PM | 3/28/2023 12:08:00 PM | IVR call: balance | Received call for balance for account 10016013 undefined | 7 | 2 | 6219 | 78 | ||||||||||||||||||||||||||||||||
| 1107865 | 42867 | 3/28/2023 12:03:54 PM | 3/28/2023 12:04:08 PM | IVR call: statement | Received call for statement for account 10443569 sent message: 39048 | 8 | 2 | 31967 | 79 | ||||||||||||||||||||||||||||||||
| 42584 | 3/28/2023 12:01:40 PM | 3/28/2023 12:01:43 PM | charged for 2 water meters | Smart meter installed Sept 2021, No.212064711, old meter no. B-KBP276. still being charged for both meters.Please decommission old meter. Thank you. Please issue me with a reference number and amend our account accordingly. | 23 | 3 | 6402 | 17 | 2 | 23 | 1 | 112 | 3242 | ||||||||||||||||||||||||||||
| 1107858 | 42866 | 3/28/2023 12:01:21 PM | 3/28/2023 12:01:36 PM | IVR call: statement | Received call for statement for account 10440181 sent message: 39045 | 8 | 2 | 26970 | 79 | ||||||||||||||||||||||||||||||||
| 1107857 | 42865 | 3/28/2023 12:00:34 PM | 3/28/2023 12:00:49 PM | IVR call: statement | Received call for statement for account 10440354 sent message: 39044 | 8 | 2 | 28305 | 79 | ||||||||||||||||||||||||||||||||
| 1107856 | 42864 | 3/28/2023 12:00:18 PM | 3/28/2023 12:00:49 PM | IVR call: statement | Received call for statement for account 10025462 sent message: 39043 | 8 | 2 | 30898 | 79 | ||||||||||||||||||||||||||||||||
| 42858 | 3/28/2023 12:00:02 PM | 3/28/2023 12:00:05 PM | Refund request due to change of ownership | Our property situated at 9 Cullodden Road, Haven Hills, East London, erf number 20495, was sold and transfer registered on 2 February 2022. A refund is due to us based on rates paid in advance to the value of over R6000. We would like to follow up regarding payment of the refund due. | 23 | 3 | 31961 | 5 | 2 | 23 | 6 | 122 | 3248 | ||||||||||||||||||||||||||||
| 1107853 | 42863 | 3/28/2023 11:59:43 AM | 3/28/2023 11:59:44 AM | IVR call: balance | Received call for balance for account 10399415 undefined | 7 | 2 | 31966 | 78 | ||||||||||||||||||||||||||||||||
| 1107849 | 42862 | 3/28/2023 11:58:51 AM | 3/28/2023 11:58:52 AM | IVR call: balance | Received call for balance for account 10442300 undefined | 7 | 2 | 31965 | 78 | ||||||||||||||||||||||||||||||||
| 1107848 | 42861 | 3/28/2023 11:58:07 AM | 3/28/2023 11:58:24 AM | IVR call: statement | Received call for statement for account 10443573 sent message: 39039 | 8 | 2 | 31964 | 79 | ||||||||||||||||||||||||||||||||
| 1107847 | 42860 | 3/28/2023 11:57:49 AM | 3/28/2023 11:57:50 AM | IVR call: balance | Received call for balance for account 10442270 undefined | 7 | 2 | 31963 | 78 | ||||||||||||||||||||||||||||||||
| 1107843 | 42859 | 3/28/2023 11:57:33 AM | 3/28/2023 11:57:34 AM | IVR call:? | Received call for ? for account 10031608 | 31962 | |||||||||||||||||||||||||||||||||||
| 1107838 | 42857 | 3/28/2023 11:55:04 AM | 3/28/2023 11:55:05 AM | IVR call: balance | Received call for balance for account 10352648 undefined | 7 | 2 | 26705 | 78 | ||||||||||||||||||||||||||||||||
| 1107836 | 42856 | 3/28/2023 11:54:48 AM | 3/28/2023 11:55:07 AM | IVR call: statement | Received call for statement for account 10396797 sent message: 39037 | 8 | 2 | 5689 | 79 |