Details

Conversation


EscalationLevel
LatestCall
1107848
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
42861
LatestTicket
CreatedAt
3/28/2023 11:58:07 AM
UpdatedAt
3/28/2023 11:58:24 AM
Subject
IVR call: statement
Description
Received call for statement for account 10443573 sent message: 39039
Priority
Disposition
8
ConversationType
2
Parent
Account
31964
OpenedBy
AssignedTo
Region
Department
QueryType
SubQueryType
Escalation
EscalationCron
History
CreatedBy
UpdatedBy
Category
79
Subcategory
CreatedBy1
UpdatedBy1
ResolvedAt
Thread
ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
Updator