Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
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| 1109247 | 43026 | 3/29/2023 9:35:16 AM | 3/29/2023 9:35:16 AM | IVR call:? | Received call for ? for account 10371968 | 3848 | |||||||||||||||||||||||||||||||||||
| 1109246 | 43025 | 3/29/2023 9:34:46 AM | 3/29/2023 9:34:47 AM | IVR call:? | Received call for ? for account 10118472 | 8491 | |||||||||||||||||||||||||||||||||||
| 43015 | 3/29/2023 9:28:41 AM | 3/29/2023 9:30:14 AM | WATER QUERY | consumer log the query long time ago 2018/04 leakage was municipal side meter was leaking water works fix the leak but no adjustment yet. | 30 | 3 | 32009 | 223 | 2 | 1 | 96 | 1968 | 1968 | ||||||||||||||||||||||||||||
| 1109209 | 43023 | 3/29/2023 9:23:44 AM | 3/29/2023 9:23:45 AM | IVR call: balance | Received call for balance for account 10427027 undefined | 7 | 2 | 28572 | 78 | ||||||||||||||||||||||||||||||||
| 1109198 | 43021 | 3/29/2023 9:17:07 AM | 3/29/2023 9:17:08 AM | IVR call: balance | Received call for balance for account 10260059 undefined | 7 | 2 | 5956 | 78 | ||||||||||||||||||||||||||||||||
| 1109197 | 43020 | 3/29/2023 9:17:03 AM | 3/29/2023 9:17:04 AM | IVR call: balance | Received call for balance for account 10400439 undefined | 7 | 2 | 418 | 78 | ||||||||||||||||||||||||||||||||
| 1109175 | 43019 | 3/29/2023 9:12:24 AM | 3/29/2023 9:12:25 AM | IVR call: balance | Received call for balance for account 10438957 undefined | 7 | 2 | 30706 | 78 | ||||||||||||||||||||||||||||||||
| 1109174 | 43018 | 3/29/2023 9:12:19 AM | 3/29/2023 9:12:37 AM | IVR call: statement | Received call for statement for account 10437240 sent message: 39174 | 8 | 2 | 32010 | 79 | ||||||||||||||||||||||||||||||||
| 1109171 | 43017 | 3/29/2023 9:10:59 AM | 3/29/2023 9:11:18 AM | IVR call: statement | Received call for statement for account 10409890 sent message: 39173 | 8 | 2 | 31307 | 79 | ||||||||||||||||||||||||||||||||
| 1109161 | 43016 | 3/29/2023 9:08:53 AM | 3/29/2023 9:09:50 AM | IVR call: statement | Received call for statement for account 10409890 sent message: 39169 | 8 | 2 | 31307 | 79 | ||||||||||||||||||||||||||||||||
| 1109124 | 43014 | 3/29/2023 9:03:08 AM | 3/29/2023 9:03:26 AM | IVR call: statement | Received call for statement for account 10418564 sent message: 39167 | 8 | 2 | 4350 | 79 | ||||||||||||||||||||||||||||||||
| 43013 | 3/29/2023 9:01:33 AM | 3/29/2023 9:01:50 AM | water | meter not read and billing estimates consumer said he is not using any water from bcm for the last 3yrs | 6 | 3 | 32008 | 25 | 15 | 2 | 23 | 1 | 50 | 25 | 25 | ||||||||||||||||||||||||||
| 1109096 | 43012 | 3/29/2023 8:57:43 AM | 3/29/2023 8:57:44 AM | IVR call: balance | Received call for balance for account 10345695 undefined | 7 | 2 | 30686 | 78 | ||||||||||||||||||||||||||||||||
| 43010 | 3/29/2023 8:57:40 AM | 3/29/2023 8:57:43 AM | electricity query | High electricity consumption 20230225 | 23 | 3 | 32006 | 26 | 5 | 2 | 23 | 2 | 101 | 26 | |||||||||||||||||||||||||||
| 1109086 | 43011 | 3/29/2023 8:56:45 AM | 3/29/2023 8:57:03 AM | IVR call: statement | Received call for statement for account 10260081 sent message: 39162 | 8 | 2 | 28231 | 79 | ||||||||||||||||||||||||||||||||
| 1109079 | 43009 | 3/29/2023 8:55:37 AM | 3/29/2023 8:55:58 AM | IVR call: statement | Received call for statement for account 10293491 sent message: 39161 | 8 | 2 | 9140 | 79 | ||||||||||||||||||||||||||||||||
| 1109056 | 43008 | 3/29/2023 8:47:46 AM | 3/29/2023 8:47:47 AM | IVR call: balance | Received call for balance for account 10285292 undefined | 7 | 2 | 15226 | 78 | ||||||||||||||||||||||||||||||||
| 1109043 | 43007 | 3/29/2023 8:45:35 AM | 3/29/2023 8:45:36 AM | IVR call: balance | Received call for balance for account 10438927 undefined | 7 | 2 | 23703 | 78 | ||||||||||||||||||||||||||||||||
| 1109042 | 43006 | 3/29/2023 8:45:11 AM | 3/29/2023 8:45:13 AM | IVR call: balance | Received call for balance for account 10423556 undefined | 7 | 2 | 32004 | 78 | ||||||||||||||||||||||||||||||||
| 1109035 | 43005 | 3/29/2023 8:43:45 AM | 3/29/2023 8:44:01 AM | IVR call: statement | Received call for statement for account 10300522 sent message: 39158 | 8 | 2 | 24607 | 79 |