Details

Conversation


EscalationLevel
LatestCall
1109174
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
43018
LatestTicket
CreatedAt
3/29/2023 9:12:19 AM
UpdatedAt
3/29/2023 9:12:37 AM
Subject
IVR call: statement
Description
Received call for statement for account 10437240 sent message: 39174
Priority
Disposition
8
ConversationType
2
Parent
Account
32010
OpenedBy
AssignedTo
Region
Department
QueryType
SubQueryType
Escalation
EscalationCron
History
CreatedBy
UpdatedBy
Category
79
Subcategory
CreatedBy1
UpdatedBy1
ResolvedAt
Thread
ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
Updator