Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 1123560 | 44329 | 4/14/2023 10:42:48 AM | 4/14/2023 10:42:49 AM | IVR call: balance | Received call for balance for account 10419545 undefined | 7 | 2 | 2777 | 78 | ||||||||||||||||||||||||||||||||
| 1123549 | 44328 | 4/14/2023 10:37:09 AM | 4/14/2023 10:37:11 AM | IVR call: balance | Received call for balance for account 10370642 undefined | 7 | 2 | 20361 | 78 | ||||||||||||||||||||||||||||||||
| 1123547 | 44327 | 4/14/2023 10:34:43 AM | 4/14/2023 10:35:00 AM | IVR call: statement | Received call for statement for account 10370642 sent message: 40273 | 8 | 2 | 20361 | 79 | ||||||||||||||||||||||||||||||||
| 1123546 | 44326 | 4/14/2023 10:33:49 AM | 4/14/2023 10:34:12 AM | IVR call: statement | Received call for statement for account 10385373 sent message: 40272 | 8 | 2 | 4572 | 79 | ||||||||||||||||||||||||||||||||
| 1123545 | 44325 | 4/14/2023 10:33:28 AM | 4/14/2023 10:33:29 AM | IVR call: balance | Received call for balance for account 10370642 undefined | 7 | 2 | 20361 | 78 | ||||||||||||||||||||||||||||||||
| 1123542 | 44324 | 4/14/2023 10:29:35 AM | 4/14/2023 10:29:36 AM | IVR call: balance | Received call for balance for account 10174049 undefined | 7 | 2 | 15393 | 78 | ||||||||||||||||||||||||||||||||
| 25137 | 4/14/2023 10:26:58 AM | 4/14/2023 10:27:01 AM | PRIVATE REFUSE | This property utilizes private refuse collection and has so for the last 8 years. For this property and surroundings, we are currently paying in excess of R22 000 including private collection. We request that BCM amend their refuse charge. We are aware that BCM does not have the facilities to collect twice weekly, and yet this is what we are being charged. We request a more fair charge of b.1.a R1318 for Sprico charge with no Sprico. | 23 | 3 | 32427 | 5 | 2 | 23 | 4 | 50 | 2438 | ||||||||||||||||||||||||||||
| 1123537 | 44323 | 4/14/2023 10:25:58 AM | 4/14/2023 10:25:59 AM | IVR call: balance | Received call for balance for account 10370642 undefined | 7 | 2 | 20361 | 78 | ||||||||||||||||||||||||||||||||
| 1123538 | 44322 | 4/14/2023 10:25:57 AM | 4/14/2023 10:26:32 AM | IVR call: statement | Received call for statement for account 10330654 sent message: 40269 | 8 | 2 | 4081 | 79 | ||||||||||||||||||||||||||||||||
| 1123535 | 44321 | 4/14/2023 10:20:34 AM | 4/14/2023 10:20:35 AM | IVR call: balance | Received call for balance for account 10434882 undefined | 7 | 2 | 15950 | 78 | ||||||||||||||||||||||||||||||||
| 25137 | 4/14/2023 10:19:33 AM | 4/14/2023 10:19:36 AM | REFUSE ON PARKING LOT | This erf is has been charged refuse for twice weekly, but this is a parking lot and refuse is not applicable. | 23 | 3 | 32429 | 5 | 2 | 23 | 4 | 120 | 2438 | ||||||||||||||||||||||||||||
| 25137 | 4/14/2023 10:18:12 AM | 4/14/2023 10:18:15 AM | PAN CHARGE ON PARKING LOT | This account / erf is being charged with 4 pans, but this is an open parking lot with no buildings on it. | 23 | 3 | 32429 | 5 | 2 | 23 | 93 | 56 | 2438 | ||||||||||||||||||||||||||||
| 1123534 | 44320 | 4/14/2023 10:16:27 AM | 4/14/2023 10:16:44 AM | IVR call: statement | Received call for statement for account 10370642 sent message: 40262 | 8 | 2 | 20361 | 79 | ||||||||||||||||||||||||||||||||
| 25137 | 4/14/2023 10:13:02 AM | 4/14/2023 10:13:05 AM | BACK CHARGE | Please see correspondence dating back to 2020 wherein we have had no responses. I note our recent bill does not tally up according to our previous bill and we would like clarity on the issue as the closing balance does not match the opening balance. | 23 | 3 | 28816 | 15 | 2 | 23 | 1 | 101 | 2438 | ||||||||||||||||||||||||||||
| 43511 | 4/14/2023 10:08:57 AM | 4/17/2023 7:05:15 AM | REVERSING DOG TAX | INSPECTION WAS CONDUCTED AND CONFIRMED THAT NO DOGS FOUND ON THE PROPERTY<div>REVERSING DOG TAX AS FROM 2022/12</div><br/><b>Journal Number</b>: [238950] | 24 | 3 | 17970 | 239 | 5 | 2 | 23 | 11 | 72 | 145450 | 3290 | 3290 | |||||||||||||||||||||||||
| 1123529 | 44319 | 4/14/2023 10:08:50 AM | 4/14/2023 10:08:51 AM | IVR call: balance | Received call for balance for account 10436975 undefined | 7 | 2 | 31906 | 78 | ||||||||||||||||||||||||||||||||
| 1123524 | 44318 | 4/14/2023 10:03:08 AM | 4/14/2023 10:03:26 AM | IVR call: statement | Received call for statement for account 10027965 sent message: 40254 | 8 | 2 | 8085 | 79 | ||||||||||||||||||||||||||||||||
| 44317 | 4/14/2023 10:02:39 AM | 4/17/2023 7:15:24 AM | REVERSING DOG TAX | THE INSPECTION WAS CONDUCTED AND CONFIRMED THAT NO DOGS FOUND ON THE PROPERTY<div>REVERSING DOG TAX AS FROM 2022/12</div><br><b>Journal Number</b>: [238045] | 24 | 3 | 32439 | 239 | 5 | 2 | 23 | 11 | 72 | 145398 | 3290 | 3290 | |||||||||||||||||||||||||
| 1123508 | 44316 | 4/14/2023 9:54:46 AM | 4/14/2023 9:54:48 AM | IVR call: balance | Received call for balance for account 10399417 undefined | 7 | 2 | 5278 | 78 | ||||||||||||||||||||||||||||||||
| 19383 | 4/14/2023 9:52:44 AM | 4/17/2023 7:16:40 AM | REVERSING DOG TAX | INSPECTION WAS CONDUCTED AND CONFIRMED THAT NO DOGS FOUND ON THE PREMISES<div>REVERSING DOG TAX AS FROM 2022/12 </div><br/><b>Journal Number</b>: [10007418] | 24 | 3 | 18964 | 239 | 5 | 2 | 23 | 11 | 72 | 145460 | 3290 | 3290 |