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Details
Conversation
EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Not Set
True
False
Customer
25137
LatestTicket
CreatedAt
4/14/2023 10:13:02 AM
UpdatedAt
4/14/2023 10:13:05 AM
Subject
BACK CHARGE
Description
Please see correspondence dating back to 2020 wherein we have had no responses. I note our recent bill does not tally up according to our previous bill and we would like clarity on the issue as the closing balance does not match the opening balance.
Priority
Disposition
23
ConversationType
3
Parent
Account
28816
OpenedBy
AssignedTo
15
Region
2
Department
23
QueryType
SubQueryType
Escalation
EscalationCron
History
CreatedBy
UpdatedBy
Category
1
Subcategory
101
CreatedBy1
UpdatedBy1
ResolvedAt
Thread
ResolvedBy
WasCreatedByCustomer
Not Set
True
False
HasIvrcall
Not Set
True
False
Creator
2438
Updator
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