Conversations

Total Items: 106116

EscalationLevel LatestCall LatestChat LatestSms LatestEmail LatestFax Campaign IsOpen Customer LatestTicket CreatedAt UpdatedAt Subject Description Priority Disposition ConversationType Parent Account OpenedBy AssignedTo Region Department QueryType SubQueryType Escalation EscalationCron History CreatedBy UpdatedBy Category Subcategory CreatedBy1 UpdatedBy1 ResolvedAt Thread ResolvedBy WasCreatedByCustomer HasIvrcall Creator Updator
1124545 44431 4/15/2023 11:21:50 AM 4/15/2023 11:21:51 AM IVR call: balance Received call for balance for account 10293604 undefined 7 2 5592 78
1124534 44430 4/15/2023 11:15:31 AM 4/15/2023 11:15:32 AM IVR call: balance Received call for balance for account 10038320 undefined 7 2 7167 78
1124531 44429 4/15/2023 11:14:27 AM 4/15/2023 11:14:28 AM IVR call: balance Received call for balance for account 10038320 undefined 7 2 7167 78
1124529 44428 4/15/2023 11:13:22 AM 4/15/2023 11:13:23 AM IVR call: balance Received call for balance for account 10293662 undefined 7 2 23863 78
1124527 44427 4/15/2023 11:12:37 AM 4/15/2023 11:12:38 AM IVR call: balance Received call for balance for account 10164923 undefined 7 2 23862 78
1124521 44426 4/15/2023 11:00:57 AM 4/15/2023 11:00:58 AM IVR call: balance Received call for balance for account 10310636 undefined 7 2 32457 78
1124520 44425 4/15/2023 10:58:43 AM 4/15/2023 10:58:44 AM IVR call: balance Received call for balance for account 10310636 undefined 7 2 32457 78
1124519 44424 4/15/2023 10:57:03 AM 4/15/2023 10:57:04 AM IVR call: balance Received call for balance for account 10310636 undefined 7 2 32457 78
1124491 44423 4/15/2023 10:40:51 AM 4/15/2023 10:40:52 AM IVR call: balance Received call for balance for account 10115446 undefined 7 2 29486 78
1124476 44422 4/15/2023 10:24:01 AM 4/15/2023 10:24:02 AM IVR call: balance Received call for balance for account 10400924 undefined 7 2 22650 78
1124468 44421 4/15/2023 10:03:32 AM 4/15/2023 10:03:34 AM IVR call: balance Received call for balance for account 10158414 undefined 7 2 31778 78
1124464 44420 4/15/2023 9:59:50 AM 4/15/2023 9:59:51 AM IVR call: balance Received call for balance for account 10037810 undefined 7 2 5769 78
1124462 44419 4/15/2023 9:59:02 AM 4/15/2023 9:59:03 AM IVR call: balance Received call for balance for account 10440398 undefined 7 2 32456 78
1124453 44418 4/15/2023 9:53:22 AM 4/15/2023 9:53:41 AM IVR call: statement Received call for statement for account 10255604 sent message: 40317 8 2 32142 79
1124426 44417 4/15/2023 9:37:12 AM 4/15/2023 9:37:13 AM IVR call: balance Received call for balance for account 10271171 undefined 7 2 7051 78
1124422 44416 4/15/2023 9:36:40 AM 4/15/2023 9:36:41 AM IVR call: balance Received call for balance for account 10271171 undefined 7 2 7051 78
1124417 44415 4/15/2023 9:34:12 AM 4/15/2023 9:34:13 AM IVR call: balance Received call for balance for account 10288872 undefined 7 2 5591 78
1124413 44414 4/15/2023 9:12:27 AM 4/15/2023 9:12:47 AM IVR call: statement Received call for statement for account 10158414 sent message: 40316 8 2 31778 79
1124411 44413 4/15/2023 9:10:25 AM 4/15/2023 9:10:39 AM IVR call: meter-reading Received call for meter-reading for account 10270024 Meter reading: [481] Meter type: [water] 10 2 17643 81
1124401 44412 4/15/2023 8:57:57 AM 4/15/2023 8:58:19 AM IVR call: statement Received call for statement for account 10158414 sent message: 40315 8 2 31778 79