Details

Conversation


EscalationLevel
LatestCall
1124453
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
44418
LatestTicket
CreatedAt
4/15/2023 9:53:22 AM
UpdatedAt
4/15/2023 9:53:41 AM
Subject
IVR call: statement
Description
Received call for statement for account 10255604 sent message: 40317
Priority
Disposition
8
ConversationType
2
Parent
Account
32142
OpenedBy
AssignedTo
Region
Department
QueryType
SubQueryType
Escalation
EscalationCron
History
CreatedBy
UpdatedBy
Category
79
Subcategory
CreatedBy1
UpdatedBy1
ResolvedAt
Thread
ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
Updator