Conversations

Total Items: 106116

EscalationLevel LatestCall LatestChat LatestSms LatestEmail LatestFax Campaign IsOpen Customer LatestTicket CreatedAt UpdatedAt Subject Description Priority Disposition ConversationType Parent Account OpenedBy AssignedTo Region Department QueryType SubQueryType Escalation EscalationCron History CreatedBy UpdatedBy Category Subcategory CreatedBy1 UpdatedBy1 ResolvedAt Thread ResolvedBy WasCreatedByCustomer HasIvrcall Creator Updator
1125223 44509 4/17/2023 6:44:19 AM 4/17/2023 6:44:20 AM IVR call: balance Received call for balance for account 10408344 undefined 7 2 540 78
1125212 44508 4/17/2023 6:40:58 AM 4/17/2023 6:40:59 AM IVR call: balance Received call for balance for account 10052324 undefined 7 2 4387 78
1125203 44507 4/17/2023 6:35:50 AM 4/17/2023 6:35:52 AM IVR call: balance Received call for balance for account 10425533 undefined 7 2 32464 78
1125201 44506 4/17/2023 6:35:06 AM 4/17/2023 6:35:28 AM IVR call: statement Received call for statement for account 10290163 sent message: 40348 8 2 30878 79
1125185 44505 4/17/2023 6:28:01 AM 4/17/2023 6:28:25 AM IVR call: meter-reading Received call for meter-reading for account 10099635 Meter reading: [478571] Meter type: [water] 10 2 26262 81
1125182 44504 4/17/2023 6:26:47 AM 4/17/2023 6:26:48 AM IVR call: balance Received call for balance for account 10044934 undefined 7 2 4145 78
1125178 44503 4/17/2023 6:25:07 AM 4/17/2023 6:25:20 AM IVR call: statement Received call for statement for account 10261618 sent message: 40347 8 2 27736 79
1125163 44502 4/17/2023 6:10:28 AM 4/17/2023 6:10:42 AM IVR call: statement Received call for statement for account 10375082 sent message: 40346 8 2 32463 79
1125162 44501 4/17/2023 6:07:24 AM 4/17/2023 6:07:25 AM IVR call: balance Received call for balance for account 10400287 undefined 7 2 4786 78
1125154 44500 4/17/2023 6:02:33 AM 4/17/2023 6:02:50 AM IVR call: statement Received call for statement for account 10061009 sent message: 40345 8 2 29873 79
1125153 44499 4/17/2023 6:01:39 AM 4/17/2023 6:01:40 AM IVR call: balance Received call for balance for account 10042281 undefined 7 2 13554 78
1125152 44498 4/17/2023 6:00:49 AM 4/17/2023 6:00:50 AM IVR call: balance Received call for balance for account 10341983 undefined 7 2 13555 78
1125150 44497 4/17/2023 6:00:01 AM 4/17/2023 6:00:02 AM IVR call: balance Received call for balance for account 10344735 undefined 7 2 13556 78
1125149 44496 4/17/2023 5:59:51 AM 4/17/2023 6:00:09 AM IVR call: statement Received call for statement for account 10267438 sent message: 40344 8 2 23901 79
1125144 44495 4/17/2023 5:53:10 AM 4/17/2023 5:53:11 AM IVR call: balance Received call for balance for account 20158069 undefined 7 2 3859 78
1125139 44494 4/17/2023 5:49:46 AM 4/17/2023 5:49:47 AM IVR call: balance Received call for balance for account 10286062 undefined 7 2 8353 78
1125136 44493 4/17/2023 5:48:51 AM 4/17/2023 5:48:52 AM IVR call: balance Received call for balance for account 10286062 undefined 7 2 8353 78
1125134 44492 4/17/2023 5:46:58 AM 4/17/2023 5:46:59 AM IVR call: balance Received call for balance for account 10015586 undefined 7 2 5039 78
1125133 44491 4/17/2023 5:46:11 AM 4/17/2023 5:46:12 AM IVR call: balance Received call for balance for account 10015586 undefined 7 2 5039 78
1125129 44490 4/17/2023 5:08:23 AM 4/17/2023 5:08:24 AM IVR call: balance Received call for balance for account 10434448 undefined 7 2 18833 78