Details

Conversation


EscalationLevel
LatestCall
1125178
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
44503
LatestTicket
CreatedAt
4/17/2023 6:25:07 AM
UpdatedAt
4/17/2023 6:25:20 AM
Subject
IVR call: statement
Description
Received call for statement for account 10261618 sent message: 40347
Priority
Disposition
8
ConversationType
2
Parent
Account
27736
OpenedBy
AssignedTo
Region
Department
QueryType
SubQueryType
Escalation
EscalationCron
History
CreatedBy
UpdatedBy
Category
79
Subcategory
CreatedBy1
UpdatedBy1
ResolvedAt
Thread
ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
Updator