Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
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| 1126736 | 44667 | 4/18/2023 10:25:10 AM | 4/18/2023 10:25:11 AM | IVR call: balance | Received call for balance for account 10115722 undefined | 7 | 2 | 22789 | 78 | ||||||||||||||||||||||||||||||||
| 1126729 | 44666 | 4/18/2023 10:24:11 AM | 4/18/2023 10:24:12 AM | IVR call: balance | Received call for balance for account 10406206 undefined | 7 | 2 | 5641 | 78 | ||||||||||||||||||||||||||||||||
| 1126724 | 44665 | 4/18/2023 10:23:00 AM | 4/18/2023 10:23:03 AM | IVR call: balance | Received call for balance for account 10406206 undefined | 7 | 2 | 5641 | 78 | ||||||||||||||||||||||||||||||||
| 1126722 | 44664 | 4/18/2023 10:22:27 AM | 4/18/2023 10:22:28 AM | IVR call: balance | Received call for balance for account 10427714 undefined | 7 | 2 | 19619 | 78 | ||||||||||||||||||||||||||||||||
| 1126710 | 44663 | 4/18/2023 10:17:37 AM | 4/18/2023 10:17:56 AM | IVR call: statement | Received call for statement for account 10349816 sent message: 40492 | 8 | 2 | 32527 | 79 | ||||||||||||||||||||||||||||||||
| 1126705 | 44662 | 4/18/2023 10:17:04 AM | 4/18/2023 10:17:05 AM | IVR call: balance | Received call for balance for account 10118796 undefined | 7 | 2 | 14668 | 78 | ||||||||||||||||||||||||||||||||
| 1126707 | 44661 | 4/18/2023 10:16:43 AM | 4/18/2023 10:16:44 AM | IVR call:? | Received call for ? for account 10372228 | 32526 | |||||||||||||||||||||||||||||||||||
| 1126693 | 44660 | 4/18/2023 10:10:17 AM | 4/18/2023 10:10:19 AM | IVR call: balance | Received call for balance for account 10052279 undefined | 7 | 2 | 5390 | 78 | ||||||||||||||||||||||||||||||||
| 1126692 | 44659 | 4/18/2023 10:09:50 AM | 4/18/2023 10:09:51 AM | IVR call: balance | Received call for balance for account 10413675 undefined | 7 | 2 | 32520 | 78 | ||||||||||||||||||||||||||||||||
| 44656 | 4/18/2023 9:55:28 AM | 4/18/2023 9:55:33 AM | WATER LEAK | THE WATER WAS LEAKING AS FROM 2019 AND THEY ALSO REPAIRED THE GEYSER THAT WAS ALSO HAVING A PROBLEM | 6 | 3 | 32524 | 146 | 17 | 2 | 23 | 1 | 96 | 887 | |||||||||||||||||||||||||||
| 1126659 | 44657 | 4/18/2023 9:55:13 AM | 4/18/2023 9:55:14 AM | IVR call: balance | Received call for balance for account 10283570 undefined | 7 | 2 | 5281 | 78 | ||||||||||||||||||||||||||||||||
| 44655 | 4/18/2023 9:37:59 AM | 4/18/2023 9:38:01 AM | water | late termination ,property was sold in 2021/12 | 6 | 3 | 32523 | 110 | 4 | 2 | 23 | 1 | 113 | 205 | |||||||||||||||||||||||||||
| 1126624 | 44654 | 4/18/2023 9:35:21 AM | 4/18/2023 9:35:22 AM | IVR call: balance | Received call for balance for account 10287731 undefined | 7 | 2 | 32522 | 78 | ||||||||||||||||||||||||||||||||
| 44650 | 4/18/2023 9:34:36 AM | 4/18/2023 9:34:38 AM | Consoludating | Account: 10286719 ERF 05903 I am asking your help once again as this property transfer happened 6 years ago but still is running 2 accounts. All needed documentation was submitted for this to happen 6 years ago and now we sitting with this mess due to the time that has passed. Obviously you can see the big amount of positive on one and negative on the other. I have been the tenant then owner of the property for the last 15 years at 33 Hebbes street. Both these accounts have been my responsibility to pay. Mr DJ van Heerden is my brother who I rented from and then bought the property. I am kindly asking you to please consolidate this account once and for all, as the credit lying on 10286719 is the money I have paid and part of the balance on 10421539. I have been paying R10 000 for the last few months to 10421539 to try and compensate for the water not being charged. What is worrying me is that interest is being charged for being in arrears but actually I am not if these accounts are consolidated. I have not been able to buy electricity at times due to the account being in arrears were indirectly i am not. Please if you are able to assist. Kind regards Elsje Thornhill | 23 | 3 | 32521 | 5 | 2 | 23 | 6 | 76 | 3325 | ||||||||||||||||||||||||||||
| 1126623 | 44653 | 4/18/2023 9:34:27 AM | 4/18/2023 9:34:28 AM | IVR call: balance | Received call for balance for account 10287731 undefined | 7 | 2 | 32522 | 78 | ||||||||||||||||||||||||||||||||
| 1126621 | 44652 | 4/18/2023 9:33:00 AM | 4/18/2023 9:33:01 AM | IVR call: balance | Received call for balance for account 10361286 undefined | 7 | 2 | 9902 | 78 | ||||||||||||||||||||||||||||||||
| 1126615 | 44651 | 4/18/2023 9:25:30 AM | 4/18/2023 9:25:31 AM | IVR call: balance | Received call for balance for account 10413675 undefined | 7 | 2 | 32520 | 78 | ||||||||||||||||||||||||||||||||
| 1126605 | 44649 | 4/18/2023 9:21:30 AM | 4/18/2023 9:21:31 AM | IVR call: balance | Received call for balance for account 10413675 undefined | 7 | 2 | 32520 | 78 | ||||||||||||||||||||||||||||||||
| 1126598 | 44648 | 4/18/2023 9:16:05 AM | 4/18/2023 9:16:05 AM | IVR call:? | Received call for ? for account 10442189 | 32519 | |||||||||||||||||||||||||||||||||||
| 1126594 | 44647 | 4/18/2023 9:14:53 AM | 4/18/2023 9:14:54 AM | IVR call: balance | Received call for balance for account 10442189 undefined | 7 | 2 | 32519 | 78 |