Conversations

Total Items: 106116

EscalationLevel LatestCall LatestChat LatestSms LatestEmail LatestFax Campaign IsOpen Customer LatestTicket CreatedAt UpdatedAt Subject Description Priority Disposition ConversationType Parent Account OpenedBy AssignedTo Region Department QueryType SubQueryType Escalation EscalationCron History CreatedBy UpdatedBy Category Subcategory CreatedBy1 UpdatedBy1 ResolvedAt Thread ResolvedBy WasCreatedByCustomer HasIvrcall Creator Updator
1128458 44779 4/19/2023 11:47:04 PM 4/19/2023 11:47:05 PM IVR call: balance Received call for balance for account 10067623 undefined 7 2 19361 78
1128450 44778 4/19/2023 7:39:47 PM 4/19/2023 7:39:48 PM IVR call: balance Received call for balance for account 10111516 undefined 7 2 9872 78
1128392 44777 4/19/2023 4:49:53 PM 4/19/2023 4:49:55 PM IVR call: balance Received call for balance for account 10428785 undefined 7 2 29330 78
1128332 44776 4/19/2023 3:25:31 PM 4/19/2023 3:25:46 PM IVR call: statement Received call for statement for account 20419169 sent message: 40573 8 2 5313 79
1128306 44775 4/19/2023 3:04:26 PM 4/19/2023 3:04:28 PM IVR call: balance Received call for balance for account 10217345 undefined 7 2 7496 78
1128236 44774 4/19/2023 2:04:17 PM 4/19/2023 2:04:18 PM IVR call: balance Received call for balance for account 10094873 undefined 7 2 32559 78
1128234 44773 4/19/2023 2:03:25 PM 4/19/2023 2:03:26 PM IVR call: balance Received call for balance for account 10406278 undefined 7 2 32558 78
1128232 44772 4/19/2023 2:01:48 PM 4/19/2023 2:01:49 PM IVR call: balance Received call for balance for account 10406278 undefined 7 2 32558 78
1128225 44771 4/19/2023 1:59:58 PM 4/19/2023 2:00:13 PM IVR call: statement Received call for statement for account 10063491 sent message: 40572 8 2 27194 79
1128219 44770 4/19/2023 1:51:10 PM 4/19/2023 1:51:11 PM IVR call: balance Received call for balance for account 10098928 undefined 7 2 10420 78
1128165 44768 4/19/2023 1:10:54 PM 4/19/2023 1:10:55 PM IVR call: balance Received call for balance for account 10395047 undefined 7 2 8647 78
1128164 44767 4/19/2023 1:10:51 PM 4/19/2023 1:11:09 PM IVR call: statement Received call for statement for account 10366066 sent message: 40569 8 2 10402 79
1128127 44766 4/19/2023 12:27:51 PM 4/19/2023 12:27:52 PM IVR call: balance Received call for balance for account 10380864 undefined 7 2 5347 78
1128124 44765 4/19/2023 12:25:56 PM 4/19/2023 12:25:57 PM IVR call: balance Received call for balance for account 10381121 undefined 7 2 7077 78
1128121 44764 4/19/2023 12:19:56 PM 4/19/2023 12:19:57 PM IVR call: balance Received call for balance for account 10436272 undefined 7 2 23903 78
1128119 44763 4/19/2023 12:18:59 PM 4/19/2023 12:19:01 PM IVR call: balance Received call for balance for account 10436272 undefined 7 2 23903 78
1128110 44762 4/19/2023 11:59:53 AM 4/19/2023 11:59:54 AM IVR call: balance Received call for balance for account 10293149 undefined 7 2 32556 78
44761 4/19/2023 11:55:15 AM 4/19/2023 11:56:03 AM water leak QRC RESPONSE: 2023.04.19 .<div>leak 2021.10-12 ave 12</div><br/><b>Journal Number</b>: [282828] 24 3 32555 4 17 3 23 1 96 4 4
1128080 44760 4/19/2023 11:26:26 AM 4/19/2023 11:26:40 AM IVR call: statement Received call for statement for account 10042501 sent message: 40566 8 2 32409 79
1128077 44759 4/19/2023 11:23:17 AM 4/19/2023 11:23:33 AM IVR call: statement Received call for statement for account 10280104 sent message: 40565 8 2 4116 79