Details

Conversation


EscalationLevel
LatestCall
1128225
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
44771
LatestTicket
CreatedAt
4/19/2023 1:59:58 PM
UpdatedAt
4/19/2023 2:00:13 PM
Subject
IVR call: statement
Description
Received call for statement for account 10063491 sent message: 40572
Priority
Disposition
8
ConversationType
2
Parent
Account
27194
OpenedBy
AssignedTo
Region
Department
QueryType
SubQueryType
Escalation
EscalationCron
History
CreatedBy
UpdatedBy
Category
79
Subcategory
CreatedBy1
UpdatedBy1
ResolvedAt
Thread
ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
Updator