Conversations

Total Items: 106116

EscalationLevel LatestCall LatestChat LatestSms LatestEmail LatestFax Campaign IsOpen Customer LatestTicket CreatedAt UpdatedAt Subject Description Priority Disposition ConversationType Parent Account OpenedBy AssignedTo Region Department QueryType SubQueryType Escalation EscalationCron History CreatedBy UpdatedBy Category Subcategory CreatedBy1 UpdatedBy1 ResolvedAt Thread ResolvedBy WasCreatedByCustomer HasIvrcall Creator Updator
1135838 45508 4/28/2023 6:59:26 AM 4/28/2023 6:59:27 AM IVR call: balance Received call for balance for account 10443497 undefined 7 2 32156 78
1135828 45507 4/28/2023 6:55:41 AM 4/28/2023 6:55:42 AM IVR call: balance Received call for balance for account 10011068 undefined 7 2 8538 78
1135826 45506 4/28/2023 6:53:49 AM 4/28/2023 6:53:50 AM IVR call: balance Received call for balance for account 10398524 undefined 7 2 4054 78
1135821 45505 4/28/2023 6:50:51 AM 4/28/2023 6:50:53 AM IVR call: balance Received call for balance for account 10114404 undefined 7 2 4144 78
45504 4/28/2023 6:48:29 AM 4/28/2023 6:48:32 AM prop sold..prev owner 10420937. prop sold..prev owner 10420937.sold a year ago. 6 3 32723 21 5 2 23 6 122 21
1135811 45503 4/28/2023 6:43:04 AM 4/28/2023 6:43:05 AM IVR call: balance Received call for balance for account 10397006 undefined 7 2 9610 78
1135809 45502 4/28/2023 6:40:19 AM 4/28/2023 6:40:20 AM IVR call: balance Received call for balance for account 10439923 undefined 7 2 28934 78
1135808 45501 4/28/2023 6:39:27 AM 4/28/2023 6:39:29 AM IVR call: balance Received call for balance for account 10043062 undefined 7 2 4082 78
1135807 45500 4/28/2023 6:38:38 AM 4/28/2023 6:38:39 AM IVR call: balance Received call for balance for account 10043062 undefined 7 2 4082 78
1135802 45499 4/28/2023 6:32:46 AM 4/28/2023 6:32:47 AM IVR call: balance Received call for balance for account 10439923 undefined 7 2 28934 78
1135776 45498 4/28/2023 6:23:45 AM 4/28/2023 6:23:57 AM IVR call: statement Received call for statement for account 10392497 sent message: 40999 8 2 14288 79
28981 4/28/2023 6:21:03 AM 4/28/2023 6:21:05 AM Adjustment Please clarify what the VAMRED adjustment, RF Adjustment and SUFIRE Adjustment on my account is. Account number 10439532 23 3 27512 5 2 23 8 50 2605
1135769 45497 4/28/2023 6:11:09 AM 4/28/2023 6:11:27 AM IVR call: statement Received call for statement for account 10424626 sent message: 40996 8 2 10093 79
1135761 45496 4/28/2023 6:08:16 AM 4/28/2023 6:08:18 AM IVR call: balance Received call for balance for account 10036841 undefined 7 2 8196 78
1135756 45495 4/28/2023 5:58:25 AM 4/28/2023 5:58:46 AM IVR call: statement Received call for statement for account 10426544 sent message: 40995 8 2 6109 79
1135749 45494 4/28/2023 5:42:35 AM 4/28/2023 5:42:36 AM IVR call: balance Received call for balance for account 10390189 undefined 7 2 25458 78
1135738 45493 4/28/2023 5:15:34 AM 4/28/2023 5:15:35 AM IVR call: balance Received call for balance for account 10287938 undefined 7 2 3860 78
1135731 45492 4/28/2023 4:52:15 AM 4/28/2023 4:52:16 AM IVR call: balance Received call for balance for account 10360196 undefined 7 2 3067 78
1135730 45491 4/28/2023 4:46:52 AM 4/28/2023 4:46:53 AM IVR call: balance Received call for balance for account 10287938 undefined 7 2 3860 78
1135724 45490 4/28/2023 3:26:10 AM 4/28/2023 3:26:26 AM IVR call: statement Received call for statement for account 10174217 sent message: 40994 8 2 4256 79