Details

Conversation


EscalationLevel
LatestCall
1135776
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
45498
LatestTicket
CreatedAt
4/28/2023 6:23:45 AM
UpdatedAt
4/28/2023 6:23:57 AM
Subject
IVR call: statement
Description
Received call for statement for account 10392497 sent message: 40999
Priority
Disposition
8
ConversationType
2
Parent
Account
14288
OpenedBy
AssignedTo
Region
Department
QueryType
SubQueryType
Escalation
EscalationCron
History
CreatedBy
UpdatedBy
Category
79
Subcategory
CreatedBy1
UpdatedBy1
ResolvedAt
Thread
ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
Updator