Conversations

Total Items: 106116

EscalationLevel LatestCall LatestChat LatestSms LatestEmail LatestFax Campaign IsOpen Customer LatestTicket CreatedAt UpdatedAt Subject Description Priority Disposition ConversationType Parent Account OpenedBy AssignedTo Region Department QueryType SubQueryType Escalation EscalationCron History CreatedBy UpdatedBy Category Subcategory CreatedBy1 UpdatedBy1 ResolvedAt Thread ResolvedBy WasCreatedByCustomer HasIvrcall Creator Updator
1137467 45665 5/1/2023 7:49:38 AM 5/1/2023 7:49:39 AM IVR call: balance Received call for balance for account 10356159 undefined 7 2 24507 78
1137463 45664 5/1/2023 7:47:41 AM 5/1/2023 7:47:42 AM IVR call: balance Received call for balance for account 10191831 undefined 7 2 13080 78
1137448 45663 5/1/2023 7:26:51 AM 5/1/2023 7:27:06 AM IVR call: statement Received call for statement for account 10022701 sent message: 41101 8 2 22825 79
1137444 45662 5/1/2023 7:05:15 AM 5/1/2023 7:05:16 AM IVR call:? Received call for ? for account 10348335 32761
1137419 45661 5/1/2023 4:54:08 AM 5/1/2023 4:54:10 AM IVR call: balance Received call for balance for account 10289209 undefined 7 2 14324 78
1137412 45660 4/30/2023 7:20:38 PM 4/30/2023 7:20:39 PM IVR call: balance Received call for balance for account 10343212 undefined 7 2 7240 78
1137388 45659 4/30/2023 4:26:23 PM 4/30/2023 4:26:24 PM IVR call: balance Received call for balance for account 10002295 undefined 7 2 7997 78
1137356 45658 4/30/2023 3:16:31 PM 4/30/2023 3:16:32 PM IVR call: balance Received call for balance for account 10023057 undefined 7 2 4074 78
1137324 45657 4/30/2023 1:59:32 PM 4/30/2023 1:59:33 PM IVR call: balance Received call for balance for account 10247154 undefined 7 2 28398 78
1137321 45656 4/30/2023 1:57:30 PM 4/30/2023 1:57:48 PM IVR call: statement Received call for statement for account 10434839 sent message: 41100 8 2 32760 79
1137318 45655 4/30/2023 1:56:29 PM 4/30/2023 1:56:30 PM IVR call: balance Received call for balance for account 10429434 undefined 7 2 11810 78
1137317 45654 4/30/2023 1:56:25 PM 4/30/2023 1:56:26 PM IVR call: balance Received call for balance for account 10434839 undefined 7 2 32760 78
1137316 45653 4/30/2023 1:39:36 PM 4/30/2023 1:39:37 PM IVR call: balance Received call for balance for account 10038551 undefined 7 2 11420 78
1137275 45652 4/30/2023 12:29:42 PM 4/30/2023 12:29:43 PM IVR call: balance Received call for balance for account 10138478 undefined 7 2 8192 78
1137230 45651 4/30/2023 9:54:55 AM 4/30/2023 9:54:56 AM IVR call: balance Received call for balance for account 10062799 undefined 7 2 32759 78
1137226 45650 4/30/2023 9:47:30 AM 4/30/2023 9:47:31 AM IVR call: balance Received call for balance for account 10004187 undefined 7 2 14462 78
1137109 45649 4/30/2023 5:24:25 AM 4/30/2023 5:24:26 AM IVR call: balance Received call for balance for account 10024802 undefined 7 2 4369 78
1137106 45648 4/30/2023 5:04:11 AM 4/30/2023 5:04:37 AM IVR call: statement Received call for statement for account 10109400 sent message: 41089 8 2 31439 79
1137105 45647 4/30/2023 5:03:23 AM 4/30/2023 5:03:24 AM IVR call: balance Received call for balance for account 10109400 undefined 7 2 31439 78
1137104 45646 4/30/2023 5:02:17 AM 4/30/2023 5:02:17 AM IVR call:? Received call for ? for account 10109400 31439