Details

Conversation


EscalationLevel
LatestCall
1137448
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
45663
LatestTicket
CreatedAt
5/1/2023 7:26:51 AM
UpdatedAt
5/1/2023 7:27:06 AM
Subject
IVR call: statement
Description
Received call for statement for account 10022701 sent message: 41101
Priority
Disposition
8
ConversationType
2
Parent
Account
22825
OpenedBy
AssignedTo
Region
Department
QueryType
SubQueryType
Escalation
EscalationCron
History
CreatedBy
UpdatedBy
Category
79
Subcategory
CreatedBy1
UpdatedBy1
ResolvedAt
Thread
ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
Updator