Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 45795 | 5/2/2023 10:11:24 AM | 5/2/2023 10:11:27 AM | water | consumer has a leak which is currently being fixed,advised to bring plumbers letter as soon its been fixed | 6 | 3 | 32784 | 110 | 17 | 2 | 23 | 1 | 96 | 205 | |||||||||||||||||||||||||||
| 1138691 | 45794 | 5/2/2023 10:05:40 AM | 5/2/2023 10:05:41 AM | IVR call: balance | Received call for balance for account 10276508 undefined | 7 | 2 | 14588 | 78 | ||||||||||||||||||||||||||||||||
| 1138689 | 45793 | 5/2/2023 10:04:32 AM | 5/2/2023 10:04:33 AM | IVR call: balance | Received call for balance for account 10276508 undefined | 7 | 2 | 14588 | 78 | ||||||||||||||||||||||||||||||||
| 1138688 | 45792 | 5/2/2023 10:04:17 AM | 5/2/2023 10:04:34 AM | IVR call: statement | Received call for statement for account 10053529 sent message: 41167 | 8 | 2 | 5896 | 79 | ||||||||||||||||||||||||||||||||
| 1138658 | 45791 | 5/2/2023 9:51:12 AM | 5/2/2023 9:51:32 AM | IVR call: statement | Received call for statement for account 10276508 sent message: 41166 | 8 | 2 | 14588 | 79 | ||||||||||||||||||||||||||||||||
| 1138656 | 5/2/2023 9:50:25 AM | 5/2/2023 9:50:27 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 45789 | 5/2/2023 9:49:32 AM | 5/2/2023 9:49:39 AM | water | split consumption | 6 | 3 | 32783 | 110 | 17 | 2 | 23 | 1 | 111 | 205 | |||||||||||||||||||||||||||
| 1138645 | 45790 | 5/2/2023 9:47:30 AM | 5/2/2023 9:47:31 AM | IVR call: balance | Received call for balance for account 10273094 undefined | 7 | 2 | 10297 | 78 | ||||||||||||||||||||||||||||||||
| 1138641 | 45788 | 5/2/2023 9:46:33 AM | 5/2/2023 9:46:34 AM | IVR call:? | Received call for ? for account 10276508 | 14588 | |||||||||||||||||||||||||||||||||||
| 1138639 | 45787 | 5/2/2023 9:46:03 AM | 5/2/2023 9:46:04 AM | IVR call: balance | Received call for balance for account 10273094 undefined | 7 | 2 | 10297 | 78 | ||||||||||||||||||||||||||||||||
| 1138637 | 45786 | 5/2/2023 9:43:24 AM | 5/2/2023 9:43:44 AM | IVR call: statement | Received call for statement for account 10273094 sent message: 41163 | 8 | 2 | 10297 | 79 | ||||||||||||||||||||||||||||||||
| 18503 | 5/2/2023 9:40:21 AM | 5/2/2023 9:40:24 AM | SEASIDE MANSIONS PAN QUERY | THERE IS NOT PAN AND THEREFORE NO COMMUNAL WATER - NO WATER SHOULD BE CHARGED | 23 | 3 | 7990 | 17 | 2 | 23 | 1 | 96 | 1200 | ||||||||||||||||||||||||||||
| 1138624 | 45785 | 5/2/2023 9:37:54 AM | 5/2/2023 9:37:55 AM | IVR call: balance | Received call for balance for account 10357178 undefined | 7 | 2 | 12449 | 78 | ||||||||||||||||||||||||||||||||
| 45782 | 5/2/2023 9:35:24 AM | 5/2/2023 9:39:13 AM | REVERSING ALL CHARGES FROM IN-ACTIVE ACCOUNT AS FROM 2020/03 | Reversing all charges on in-active account as from 2020 march<div>As the property was sub-divided</div><div><br></div><br/><b>Journal Number</b>: [499409] | 24 | 3 | 32781 | 239 | 5 | 2 | 23 | 6 | 60 | 145833 | 3290 | 3290 | |||||||||||||||||||||||||
| 1138604 | 45784 | 5/2/2023 9:31:50 AM | 5/2/2023 9:31:51 AM | IVR call: balance | Received call for balance for account 10005815 undefined | 7 | 2 | 2683 | 78 | ||||||||||||||||||||||||||||||||
| 43695 | 5/2/2023 9:31:23 AM | 5/2/2023 9:31:25 AM | REF: 101375 | We refer to the above reference number and request that you kindly attend to this matter, as a matter of extreme urgency as the writer in the last 14 days has paid excess of R10 000 for electricity. | 23 | 3 | 18942 | 17 | 3 | 23 | 1 | 96 | 3289 | ||||||||||||||||||||||||||||
| 45780 | 5/2/2023 9:30:59 AM | 5/2/2023 9:31:02 AM | high water consumtion | high water readings | 23 | 3 | 32779 | 36 | 17 | 2 | 23 | 1 | 112 | 36 | |||||||||||||||||||||||||||
| 1138600 | 45783 | 5/2/2023 9:30:53 AM | 5/2/2023 9:30:54 AM | IVR call: balance | Received call for balance for account 10242486 undefined | 7 | 2 | 5549 | 78 | ||||||||||||||||||||||||||||||||
| 1138597 | 45781 | 5/2/2023 9:30:10 AM | 5/2/2023 9:30:11 AM | IVR call: balance | Received call for balance for account 10005815 undefined | 7 | 2 | 2683 | 78 | ||||||||||||||||||||||||||||||||
| 1138569 | 45779 | 5/2/2023 9:22:24 AM | 5/2/2023 9:22:27 AM | IVR call: balance | Received call for balance for account 10443726 undefined | 7 | 2 | 32778 | 78 |