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EscalationLevel
LatestCall
LatestChat
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Campaign
IsOpen
Customer
43695
LatestTicket
CreatedAt
5/2/2023 9:31:23 AM
UpdatedAt
5/2/2023 9:31:25 AM
Subject
REF: 101375
Description
We refer to the above reference number and request that you kindly attend to this matter, as a matter of extreme urgency as the writer in the last 14 days has paid excess of R10 000 for electricity.
Priority
Disposition
23
ConversationType
3
Parent
Account
18942
OpenedBy
AssignedTo
17
Region
3
Department
23
QueryType
SubQueryType
Escalation
EscalationCron
History
CreatedBy
UpdatedBy
Category
1
Subcategory
96
CreatedBy1
UpdatedBy1
ResolvedAt
Thread
ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
3289
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