Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 1138830 | 45816 | 5/2/2023 11:09:36 AM | 5/2/2023 11:10:04 AM | IVR call: meter-reading | Received call for meter-reading for account 20087869 Meter reading: [01851815] Meter type: [water] | 10 | 2 | 393 | 81 | ||||||||||||||||||||||||||||||||
| 1138827 | 45815 | 5/2/2023 11:08:58 AM | 5/2/2023 11:08:59 AM | IVR call: balance | Received call for balance for account 10113857 undefined | 7 | 2 | 4178 | 78 | ||||||||||||||||||||||||||||||||
| 1138823 | 45814 | 5/2/2023 11:08:11 AM | 5/2/2023 11:08:12 AM | IVR call: balance | Received call for balance for account 10442284 undefined | 7 | 2 | 31868 | 78 | ||||||||||||||||||||||||||||||||
| 1138824 | 45813 | 5/2/2023 11:08:08 AM | 5/2/2023 11:08:09 AM | IVR call: balance | Received call for balance for account 10113857 undefined | 7 | 2 | 4178 | 78 | ||||||||||||||||||||||||||||||||
| 1138810 | 45812 | 5/2/2023 11:05:04 AM | 5/2/2023 11:05:06 AM | IVR call: balance | Received call for balance for account 10366585 undefined | 7 | 2 | 4417 | 78 | ||||||||||||||||||||||||||||||||
| 1138806 | 45811 | 5/2/2023 11:01:48 AM | 5/2/2023 11:01:49 AM | IVR call: balance | Received call for balance for account 10016684 undefined | 7 | 2 | 16645 | 78 | ||||||||||||||||||||||||||||||||
| 1138801 | 45810 | 5/2/2023 11:00:24 AM | 5/2/2023 11:00:25 AM | IVR call: balance | Received call for balance for account 10404705 undefined | 7 | 2 | 32790 | 78 | ||||||||||||||||||||||||||||||||
| 1138798 | 45809 | 5/2/2023 11:00:10 AM | 5/2/2023 11:00:11 AM | IVR call: balance | Received call for balance for account 10378449 undefined | 7 | 2 | 31312 | 78 | ||||||||||||||||||||||||||||||||
| 45808 | 5/2/2023 10:57:48 AM | 5/2/2023 10:58:13 AM | Water Leak | water leak fixed, affidavit submitted | 23 | 3 | 32789 | 210 | 17 | 3 | 23 | 1 | 96 | 1516 | 1516 | ||||||||||||||||||||||||||
| 1138750 | 45806 | 5/2/2023 10:39:45 AM | 5/2/2023 10:39:48 AM | IVR call:? | Received call for ? for account 10397130 | 11446 | |||||||||||||||||||||||||||||||||||
| 1138746 | 45805 | 5/2/2023 10:38:41 AM | 5/2/2023 10:38:42 AM | IVR call: balance | Received call for balance for account 10025193 undefined | 7 | 2 | 18503 | 78 | ||||||||||||||||||||||||||||||||
| 1138721 | 45804 | 5/2/2023 10:28:02 AM | 5/2/2023 10:28:03 AM | IVR call: balance | Received call for balance for account 10097427 undefined | 7 | 2 | 32787 | 78 | ||||||||||||||||||||||||||||||||
| 1138720 | 45803 | 5/2/2023 10:26:23 AM | 5/2/2023 10:26:24 AM | IVR call: balance | Received call for balance for account 10097427 undefined | 7 | 2 | 32787 | 78 | ||||||||||||||||||||||||||||||||
| 45801 | 5/2/2023 10:23:47 AM | 5/2/2023 10:23:49 AM | water | split consumption | 6 | 3 | 32786 | 110 | 17 | 2 | 23 | 1 | 111 | 205 | |||||||||||||||||||||||||||
| 1138715 | 45802 | 5/2/2023 10:23:03 AM | 5/2/2023 10:23:20 AM | IVR call: meter-reading | Received call for meter-reading for account 10286946 Meter reading: [1781] Meter type: [water] | 10 | 2 | 32596 | 81 | ||||||||||||||||||||||||||||||||
| 1138714 | 45800 | 5/2/2023 10:21:29 AM | 5/2/2023 10:21:30 AM | IVR call: balance | Received call for balance for account 10294663 undefined | 7 | 2 | 23295 | 78 | ||||||||||||||||||||||||||||||||
| 1138713 | 45799 | 5/2/2023 10:20:09 AM | 5/2/2023 10:20:10 AM | IVR call: balance | Received call for balance for account 10361203 undefined | 7 | 2 | 26916 | 78 | ||||||||||||||||||||||||||||||||
| 1138712 | 45798 | 5/2/2023 10:18:34 AM | 5/2/2023 10:18:36 AM | IVR call: balance | Received call for balance for account 10037893 undefined | 7 | 2 | 9778 | 78 | ||||||||||||||||||||||||||||||||
| 1138710 | 45797 | 5/2/2023 10:17:10 AM | 5/2/2023 10:17:11 AM | IVR call: balance | Received call for balance for account 10294163 undefined | 7 | 2 | 27602 | 78 | ||||||||||||||||||||||||||||||||
| 1138709 | 45796 | 5/2/2023 10:16:10 AM | 5/2/2023 10:16:11 AM | IVR call: balance | Received call for balance for account 10294163 undefined | 7 | 2 | 27602 | 78 |