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EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
45808
LatestTicket
CreatedAt
5/2/2023 10:57:48 AM
UpdatedAt
5/2/2023 10:58:13 AM
Subject
Water Leak
Description
water leak fixed, affidavit submitted 
Priority
Disposition
23
ConversationType
3
Parent
Account
32789
OpenedBy
210
AssignedTo
17
Region
3
Department
23
QueryType
SubQueryType
Escalation
EscalationCron
History
CreatedBy
UpdatedBy
Category
1
Subcategory
96
CreatedBy1
UpdatedBy1
ResolvedAt
Thread
ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
1516
Updator
1516
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