Conversations

Total Items: 106116

EscalationLevel LatestCall LatestChat LatestSms LatestEmail LatestFax Campaign IsOpen Customer LatestTicket CreatedAt UpdatedAt Subject Description Priority Disposition ConversationType Parent Account OpenedBy AssignedTo Region Department QueryType SubQueryType Escalation EscalationCron History CreatedBy UpdatedBy Category Subcategory CreatedBy1 UpdatedBy1 ResolvedAt Thread ResolvedBy WasCreatedByCustomer HasIvrcall Creator Updator
1167936 48924 5/31/2023 6:18:32 PM 5/31/2023 6:18:33 PM IVR call: balance Received call for balance for account 10425590 undefined 7 2 27240 78
1167937 48923 5/31/2023 6:18:28 PM 5/31/2023 6:18:29 PM IVR call: balance Received call for balance for account 10411509 undefined 7 2 31367 78
1167935 48922 5/31/2023 6:17:28 PM 5/31/2023 6:17:49 PM IVR call: statement Received call for statement for account 20230029 sent message: 43264 8 2 27702 79
1167927 48921 5/31/2023 6:07:13 PM 5/31/2023 6:07:14 PM IVR call: balance Received call for balance for account 10422511 undefined 7 2 31228 78
1167920 48920 5/31/2023 5:57:34 PM 5/31/2023 5:57:55 PM IVR call: statement Received call for statement for account 10422511 sent message: 43263 8 2 31228 79
1167904 48919 5/31/2023 5:44:17 PM 5/31/2023 5:44:18 PM IVR call: balance Received call for balance for account 10434825 undefined 7 2 15280 78
1167886 48918 5/31/2023 5:31:32 PM 5/31/2023 5:31:33 PM IVR call: balance Received call for balance for account 20187888 undefined 7 2 22730 78
1167845 48917 5/31/2023 4:52:39 PM 5/31/2023 4:52:40 PM IVR call: balance Received call for balance for account 10267986 undefined 7 2 13206 78
1167844 48916 5/31/2023 4:50:48 PM 5/31/2023 4:50:49 PM IVR call: balance Received call for balance for account 20087869 undefined 7 2 393 78
1167843 48915 5/31/2023 4:49:45 PM 5/31/2023 4:49:46 PM IVR call: balance Received call for balance for account 20087869 undefined 7 2 393 78
1167805 48914 5/31/2023 4:09:57 PM 5/31/2023 4:09:58 PM IVR call: balance Received call for balance for account 10023057 undefined 7 2 4074 78
1167804 48913 5/31/2023 4:08:14 PM 5/31/2023 4:08:15 PM IVR call: balance Received call for balance for account 10343335 undefined 7 2 4569 78
1167792 48912 5/31/2023 3:57:17 PM 5/31/2023 3:57:40 PM IVR call: statement Received call for statement for account 10070700 sent message: 43262 8 2 33552 79
1167793 48911 5/31/2023 3:57:15 PM 5/31/2023 3:57:31 PM IVR call: statement Received call for statement for account 10354579 sent message: 43261 8 2 33551 79
1167788 48910 5/31/2023 3:56:33 PM 5/31/2023 3:56:34 PM IVR call:? Received call for ? for account 10354579 33551
1167778 48909 5/31/2023 3:37:27 PM 5/31/2023 3:37:49 PM IVR call: statement Received call for statement for account 10172586 sent message: 43260 8 2 4812 79
1167776 48908 5/31/2023 3:36:05 PM 5/31/2023 3:36:06 PM IVR call: balance Received call for balance for account 10028226 undefined 7 2 10319 78
1167754 48907 5/31/2023 3:00:25 PM 5/31/2023 3:00:26 PM IVR call: balance Received call for balance for account 10045509 undefined 7 2 4478 78
1167752 48906 5/31/2023 2:59:54 PM 5/31/2023 2:59:55 PM IVR call: balance Received call for balance for account 10045509 undefined 7 2 4478 78
1167750 48905 5/31/2023 2:58:59 PM 5/31/2023 2:59:00 PM IVR call: balance Received call for balance for account 10045509 undefined 7 2 4478 78