Details

Conversation


EscalationLevel
LatestCall
1167778
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
48909
LatestTicket
CreatedAt
5/31/2023 3:37:27 PM
UpdatedAt
5/31/2023 3:37:49 PM
Subject
IVR call: statement
Description
Received call for statement for account 10172586 sent message: 43260
Priority
Disposition
8
ConversationType
2
Parent
Account
4812
OpenedBy
AssignedTo
Region
Department
QueryType
SubQueryType
Escalation
EscalationCron
History
CreatedBy
UpdatedBy
Category
79
Subcategory
CreatedBy1
UpdatedBy1
ResolvedAt
Thread
ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
Updator