Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
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| 1141212 | 46029 | 5/4/2023 7:09:03 AM | 5/4/2023 7:09:04 AM | IVR call: balance | Received call for balance for account 10028755 undefined | 7 | 2 | 8255 | 78 | ||||||||||||||||||||||||||||||||
| 1141206 | 46028 | 5/4/2023 7:06:47 AM | 5/4/2023 7:07:03 AM | IVR call: statement | Received call for statement for account 10364979 sent message: 41318 | 8 | 2 | 5401 | 79 | ||||||||||||||||||||||||||||||||
| 46027 | 5/4/2023 6:57:21 AM | 5/4/2023 7:13:07 AM | Transfer Water Charge from Acc - 10415995 | Please transfer Water charge from the previous account to the new Owners Account no - 10431058 | 6 | 3 | 32841 | 146 | 4 | 2 | 23 | 1 | 113 | 887 | 887 | ||||||||||||||||||||||||||
| 1141171 | 46026 | 5/4/2023 6:54:48 AM | 5/4/2023 6:54:49 AM | IVR call: balance | Received call for balance for account 10385209 undefined | 7 | 2 | 12164 | 78 | ||||||||||||||||||||||||||||||||
| 1141166 | 46025 | 5/4/2023 6:52:15 AM | 5/4/2023 6:52:16 AM | IVR call: balance | Received call for balance for account 10057782 undefined | 7 | 2 | 10599 | 78 | ||||||||||||||||||||||||||||||||
| 1141164 | 46024 | 5/4/2023 6:51:40 AM | 5/4/2023 6:51:58 AM | IVR call: statement | Received call for statement for account 10434604 sent message: 41316 | 8 | 2 | 18748 | 79 | ||||||||||||||||||||||||||||||||
| 1141160 | 46023 | 5/4/2023 6:50:30 AM | 5/4/2023 6:50:46 AM | IVR call: statement | Received call for statement for account 10434604 sent message: 41315 | 8 | 2 | 18748 | 79 | ||||||||||||||||||||||||||||||||
| 1141154 | 46022 | 5/4/2023 6:49:11 AM | 5/4/2023 6:49:24 AM | IVR call: statement | Received call for statement for account 10252536 sent message: 41314 | 8 | 2 | 6238 | 79 | ||||||||||||||||||||||||||||||||
| 1141149 | 46021 | 5/4/2023 6:48:12 AM | 5/4/2023 6:48:13 AM | IVR call: balance | Received call for balance for account 10298469 undefined | 7 | 2 | 8724 | 78 | ||||||||||||||||||||||||||||||||
| 1141145 | 46020 | 5/4/2023 6:47:01 AM | 5/4/2023 6:47:02 AM | IVR call: balance | Received call for balance for account 10058312 undefined | 7 | 2 | 16914 | 78 | ||||||||||||||||||||||||||||||||
| 1141093 | 46019 | 5/4/2023 6:27:17 AM | 5/4/2023 6:27:18 AM | IVR call: balance | Received call for balance for account 20032549 undefined | 7 | 2 | 23625 | 78 | ||||||||||||||||||||||||||||||||
| 1141039 | 46018 | 5/4/2023 6:05:45 AM | 5/4/2023 6:05:46 AM | IVR call: balance | Received call for balance for account 10355873 undefined | 7 | 2 | 17566 | 78 | ||||||||||||||||||||||||||||||||
| 1141037 | 46017 | 5/4/2023 6:04:23 AM | 5/4/2023 6:04:43 AM | IVR call: statement | Received call for statement for account 10209797 sent message: 41313 | 8 | 2 | 8153 | 79 | ||||||||||||||||||||||||||||||||
| 1140993 | 46016 | 5/4/2023 5:40:30 AM | 5/4/2023 5:40:31 AM | IVR call: balance | Received call for balance for account 20314857 undefined | 7 | 2 | 24055 | 78 | ||||||||||||||||||||||||||||||||
| 1140977 | 46015 | 5/4/2023 5:16:40 AM | 5/4/2023 5:16:41 AM | IVR call: balance | Received call for balance for account 10216800 undefined | 7 | 2 | 23904 | 78 | ||||||||||||||||||||||||||||||||
| 1140972 | 46014 | 5/4/2023 5:07:47 AM | 5/4/2023 5:07:48 AM | IVR call: balance | Received call for balance for account 10005826 undefined | 7 | 2 | 5802 | 78 | ||||||||||||||||||||||||||||||||
| 46013 | 5/4/2023 4:24:41 AM | 5/4/2023 4:24:44 AM | Overcharged account | Sewerage levy charge of R423.67 duplicated under SE Adjustment on April 2023 account. No reason at all for duplication this charge. I have never not paid or short paid my account, and nothing about my home has changed. | 23 | 3 | 32840 | 5 | 2 | 23 | 93 | 119 | 3360 | ||||||||||||||||||||||||||||
| 46013 | 5/4/2023 4:20:25 AM | 5/4/2023 4:20:28 AM | Overcharged account | Refuse levy charge of R346.00 duplicated under RF adjustment on April 2023 account. No reason at all for duplication this charge. I have never not paid or short paid my account, and nothing about my home has changed. | 23 | 3 | 32840 | 5 | 2 | 23 | 4 | 119 | 3360 | ||||||||||||||||||||||||||||
| 46013 | 5/4/2023 4:16:39 AM | 5/4/2023 4:16:42 AM | Overcharged on account | Fire levy charge of R72 duplicated under SUFIRE adjustment on April 2023 account. No reason at all for duplication this charge. I have never not paid or short paid my account, and nothing about my home has changed. | 23 | 3 | 32840 | 5 | 2 | 23 | 3 | 105 | 3360 | ||||||||||||||||||||||||||||
| 1140932 | 46012 | 5/4/2023 3:54:56 AM | 5/4/2023 3:54:57 AM | IVR call: balance | Received call for balance for account 10365858 undefined | 7 | 2 | 4120 | 78 |