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EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
46013
LatestTicket
CreatedAt
5/4/2023 4:20:25 AM
UpdatedAt
5/4/2023 4:20:28 AM
Subject
Overcharged account
Description
Refuse levy charge of R346.00 duplicated under RF adjustment on April 2023 account. No reason at all for duplication this charge. I have never not paid or short paid my account, and nothing about my home has changed.
Priority
Disposition
23
ConversationType
3
Parent
Account
32840
OpenedBy
AssignedTo
5
Region
2
Department
23
QueryType
SubQueryType
Escalation
EscalationCron
History
CreatedBy
UpdatedBy
Category
4
Subcategory
119
CreatedBy1
UpdatedBy1
ResolvedAt
Thread
ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
3360
Updator
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