Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
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| 1143019 | 46187 | 5/5/2023 12:14:42 PM | 5/5/2023 12:15:09 PM | IVR call: statement | Received call for statement for account 10108347 sent message: 41428 | 8 | 2 | 9124 | 79 | ||||||||||||||||||||||||||||||||
| 1143017 | 46186 | 5/5/2023 12:11:03 PM | 5/5/2023 12:11:43 PM | IVR call: statement | Received call for statement for account 10108317 sent message: 41427 | 8 | 2 | 32645 | 79 | ||||||||||||||||||||||||||||||||
| 1143015 | 46184 | 5/5/2023 12:09:00 PM | 5/5/2023 12:09:25 PM | IVR call: statement | Received call for statement for account 10108347 sent message: 41426 | 8 | 2 | 9124 | 79 | ||||||||||||||||||||||||||||||||
| 1143014 | 46183 | 5/5/2023 12:08:15 PM | 5/5/2023 12:08:15 PM | IVR call:? | Received call for ? for account 10108317 | 32645 | |||||||||||||||||||||||||||||||||||
| 37642 | 5/5/2023 11:57:04 AM | 5/5/2023 11:57:07 AM | High Account | my payment amounts need to be allocated correctly...the issue is only the water which i have been charged incorrectly. also i keep getting handed over.....i need my over charged amounts credited. i have paid every single month and have not missed a payment....how can i be owing 75k...please look into the matter as it is only getting worse.......i get charged huge amounts with no one staying in the house at times | 23 | 3 | 30382 | 15 | 2 | 23 | 1 | 50 | 2994 | ||||||||||||||||||||||||||||
| 1143004 | 46182 | 5/5/2023 11:57:01 AM | 5/5/2023 11:57:19 AM | IVR call: statement | Received call for statement for account 10397513 sent message: 41425 | 8 | 2 | 19362 | 79 | ||||||||||||||||||||||||||||||||
| 1143002 | 46181 | 5/5/2023 11:53:43 AM | 5/5/2023 11:53:44 AM | IVR call: balance | Received call for balance for account 10342789 undefined | 7 | 2 | 29183 | 78 | ||||||||||||||||||||||||||||||||
| 1142966 | 46180 | 5/5/2023 11:29:57 AM | 5/5/2023 11:30:13 AM | IVR call: statement | Received call for statement for account 10273464 sent message: 41422 | 8 | 2 | 5545 | 79 | ||||||||||||||||||||||||||||||||
| 1142961 | 46179 | 5/5/2023 11:23:41 AM | 5/5/2023 11:23:57 AM | IVR call: statement | Received call for statement for account 10395834 sent message: 41421 | 8 | 2 | 4633 | 79 | ||||||||||||||||||||||||||||||||
| 1142945 | 46178 | 5/5/2023 11:13:11 AM | 5/5/2023 11:13:26 AM | IVR call: statement | Received call for statement for account 10375116 sent message: 41420 | 8 | 2 | 4643 | 79 | ||||||||||||||||||||||||||||||||
| 1142941 | 46177 | 5/5/2023 11:12:14 AM | 5/5/2023 11:12:30 AM | IVR call: statement | Received call for statement for account 10406033 sent message: 41419 | 8 | 2 | 4635 | 79 | ||||||||||||||||||||||||||||||||
| 1142910 | 46176 | 5/5/2023 10:45:06 AM | 5/5/2023 10:45:08 AM | IVR call: balance | Received call for balance for account 10198545 undefined | 7 | 2 | 4193 | 78 | ||||||||||||||||||||||||||||||||
| 1142881 | 46175 | 5/5/2023 10:14:40 AM | 5/5/2023 10:14:41 AM | IVR call: balance | Received call for balance for account 10442378 undefined | 7 | 2 | 32552 | 78 | ||||||||||||||||||||||||||||||||
| 1142873 | 46174 | 5/5/2023 10:11:54 AM | 5/5/2023 10:11:55 AM | IVR call: balance | Received call for balance for account 10396171 undefined | 7 | 2 | 24408 | 78 | ||||||||||||||||||||||||||||||||
| 46173 | 5/5/2023 10:07:25 AM | 5/5/2023 10:07:28 AM | water | meter reading on our system is less than reading on the photo brought in by consumer | 6 | 3 | 32877 | 110 | 17 | 2 | 23 | 1 | 112 | 205 | |||||||||||||||||||||||||||
| 1142834 | 46172 | 5/5/2023 9:53:44 AM | 5/5/2023 9:53:44 AM | IVR call: balance | Received call for balance for account 10349983 undefined | 7 | 2 | 32875 | 78 | ||||||||||||||||||||||||||||||||
| 1142816 | 46171 | 5/5/2023 9:41:07 AM | 5/5/2023 9:41:22 AM | IVR call: statement | Received call for statement for account 10292886 sent message: 41413 | 8 | 2 | 4319 | 79 | ||||||||||||||||||||||||||||||||
| 1142815 | 46170 | 5/5/2023 9:40:57 AM | 5/5/2023 9:40:58 AM | IVR call: balance | Received call for balance for account 10068886 undefined | 7 | 2 | 8440 | 78 | ||||||||||||||||||||||||||||||||
| 46169 | 5/5/2023 9:38:22 AM | 5/5/2023 9:38:24 AM | WATER | PLEASE SPLIT CONSUMPTION | 6 | 3 | 32874 | 114 | 17 | 2 | 23 | 1 | 112 | 201 | |||||||||||||||||||||||||||
| 1142794 | 46168 | 5/5/2023 9:31:49 AM | 5/5/2023 9:31:50 AM | IVR call: balance | Received call for balance for account 10017946 undefined | 7 | 2 | 4814 | 78 |