Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 1144770 | 46327 | 5/8/2023 9:14:44 AM | 5/8/2023 9:14:59 AM | IVR call: statement | Received call for statement for account 10268995 sent message: 41491 | 8 | 2 | 21257 | 79 | ||||||||||||||||||||||||||||||||
| 46326 | 5/8/2023 9:12:08 AM | 5/8/2023 9:12:11 AM | INTERIM READING | CONSUMER IS COMPLAINING OF HIGH INTERIM CHARGES AS SHE LIVES ALONE AND BUYS WATER | 6 | 3 | 32913 | 27 | 15 | 2 | 23 | 1 | 50 | 27 | |||||||||||||||||||||||||||
| 1144749 | 46325 | 5/8/2023 9:08:42 AM | 5/8/2023 9:08:43 AM | IVR call: balance | Received call for balance for account 10004367 undefined | 7 | 2 | 31943 | 78 | ||||||||||||||||||||||||||||||||
| 1144747 | 46324 | 5/8/2023 9:07:25 AM | 5/8/2023 9:07:25 AM | IVR call:? | Received call for ? for account 10004367 | 31943 | |||||||||||||||||||||||||||||||||||
| 1144741 | 46323 | 5/8/2023 9:04:25 AM | 5/8/2023 9:04:27 AM | IVR call: balance | Received call for balance for account 10349959 undefined | 7 | 2 | 24355 | 78 | ||||||||||||||||||||||||||||||||
| 1144740 | 46322 | 5/8/2023 9:04:20 AM | 5/8/2023 9:04:21 AM | IVR call: balance | Received call for balance for account 10004367 undefined | 7 | 2 | 31943 | 78 | ||||||||||||||||||||||||||||||||
| 1144722 | 46321 | 5/8/2023 9:00:25 AM | 5/8/2023 9:00:42 AM | IVR call: statement | Received call for statement for account 10360890 sent message: 41488 | 8 | 2 | 32912 | 79 | ||||||||||||||||||||||||||||||||
| 1144705 | 46320 | 5/8/2023 8:54:28 AM | 5/8/2023 8:54:29 AM | IVR call: balance | Received call for balance for account 10026121 undefined | 7 | 2 | 7548 | 78 | ||||||||||||||||||||||||||||||||
| 1144702 | 46319 | 5/8/2023 8:52:41 AM | 5/8/2023 8:52:42 AM | IVR call: balance | Received call for balance for account 10026121 undefined | 7 | 2 | 7548 | 78 | ||||||||||||||||||||||||||||||||
| 1144691 | 46318 | 5/8/2023 8:49:11 AM | 5/8/2023 8:49:12 AM | IVR call: balance | Received call for balance for account 10411699 undefined | 7 | 2 | 4454 | 78 | ||||||||||||||||||||||||||||||||
| 1144684 | 46317 | 5/8/2023 8:44:43 AM | 5/8/2023 8:44:44 AM | IVR call: balance | Received call for balance for account 10411699 undefined | 7 | 2 | 4454 | 78 | ||||||||||||||||||||||||||||||||
| 1144683 | 46316 | 5/8/2023 8:44:31 AM | 5/8/2023 8:44:32 AM | IVR call: balance | Received call for balance for account 10048169 undefined | 7 | 2 | 26385 | 78 | ||||||||||||||||||||||||||||||||
| 1144680 | 46315 | 5/8/2023 8:43:12 AM | 5/8/2023 8:43:14 AM | IVR call: balance | Received call for balance for account 10048169 undefined | 7 | 2 | 26385 | 78 | ||||||||||||||||||||||||||||||||
| 46313 | 5/8/2023 8:42:15 AM | 5/8/2023 8:42:18 AM | Incorrect readings electricity March & April 2023. | Incorrect readings for electricity March &April 2023. | 6 | 3 | 32911 | 21 | 5 | 2 | 23 | 2 | 50 | 21 | |||||||||||||||||||||||||||
| 1144674 | 46314 | 5/8/2023 8:41:40 AM | 5/8/2023 8:42:09 AM | IVR call: statement | Received call for statement for account 10021917 sent message: 41484 | 8 | 2 | 24048 | 79 | ||||||||||||||||||||||||||||||||
| 46312 | 5/8/2023 8:37:13 AM | 5/8/2023 8:37:17 AM | incorrect water billing April 2023 | Incorrect water billing April 2023 | 6 | 3 | 32910 | 21 | 17 | 2 | 23 | 1 | 111 | 21 | |||||||||||||||||||||||||||
| 1144644 | 46311 | 5/8/2023 8:27:03 AM | 5/8/2023 8:27:05 AM | IVR call: balance | Received call for balance for account 10442147 undefined | 7 | 2 | 32828 | 78 | ||||||||||||||||||||||||||||||||
| 1144641 | 46310 | 5/8/2023 8:24:42 AM | 5/8/2023 8:25:02 AM | IVR call: statement | Received call for statement for account 10359590 sent message: 41481 | 8 | 2 | 1483 | 79 | ||||||||||||||||||||||||||||||||
| 1144639 | 46309 | 5/8/2023 8:23:32 AM | 5/8/2023 8:23:53 AM | IVR call: statement | Received call for statement for account 10281341 sent message: 41480 | 8 | 2 | 32908 | 79 | ||||||||||||||||||||||||||||||||
| 1144634 | 46308 | 5/8/2023 8:22:38 AM | 5/8/2023 8:22:39 AM | IVR call:? | Received call for ? for account 10281341 | 32908 |