Details

Conversation


EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
46326
LatestTicket
CreatedAt
5/8/2023 9:12:08 AM
UpdatedAt
5/8/2023 9:12:11 AM
Subject
INTERIM READING
Description
CONSUMER IS COMPLAINING OF HIGH INTERIM CHARGES AS SHE LIVES ALONE AND BUYS WATER
Priority
Disposition
6
ConversationType
3
Parent
Account
32913
OpenedBy
27
AssignedTo
15
Region
2
Department
23
QueryType
SubQueryType
Escalation
EscalationCron
History
CreatedBy
UpdatedBy
Category
1
Subcategory
50
CreatedBy1
UpdatedBy1
ResolvedAt
Thread
ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
27
Updator