Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 1147397 | 46585 | 5/10/2023 11:44:17 AM | 5/10/2023 11:44:18 AM | IVR call: balance | Received call for balance for account 10411699 undefined | 7 | 2 | 4454 | 78 | ||||||||||||||||||||||||||||||||
| 1147387 | 46584 | 5/10/2023 11:35:36 AM | 5/10/2023 11:35:52 AM | IVR call: meter-reading | Received call for meter-reading for account 10317927 Meter reading: [3234] Meter type: [water] | 10 | 2 | 17308 | 81 | ||||||||||||||||||||||||||||||||
| 1147385 | 46583 | 5/10/2023 11:33:40 AM | 5/10/2023 11:33:41 AM | IVR call: balance | Received call for balance for account 10411699 undefined | 7 | 2 | 4454 | 78 | ||||||||||||||||||||||||||||||||
| 1147381 | 46582 | 5/10/2023 11:27:07 AM | 5/10/2023 11:27:08 AM | IVR call: balance | Received call for balance for account 10411699 undefined | 7 | 2 | 4454 | 78 | ||||||||||||||||||||||||||||||||
| 1147380 | 46581 | 5/10/2023 11:26:49 AM | 5/10/2023 11:26:50 AM | IVR call: balance | Received call for balance for account 20133071 undefined | 7 | 2 | 6979 | 78 | ||||||||||||||||||||||||||||||||
| 1147369 | 46580 | 5/10/2023 11:09:45 AM | 5/10/2023 11:09:46 AM | IVR call: balance | Received call for balance for account 10057833 undefined | 7 | 2 | 5171 | 78 | ||||||||||||||||||||||||||||||||
| 1147357 | 46578 | 5/10/2023 10:59:35 AM | 5/10/2023 10:59:36 AM | IVR call: balance | Received call for balance for account 10114181 undefined | 7 | 2 | 32979 | 78 | ||||||||||||||||||||||||||||||||
| 1147349 | 46577 | 5/10/2023 10:48:20 AM | 5/10/2023 10:48:21 AM | IVR call: balance | Received call for balance for account 10018828 undefined | 7 | 2 | 7550 | 78 | ||||||||||||||||||||||||||||||||
| 1147342 | 46576 | 5/10/2023 10:46:19 AM | 5/10/2023 10:46:20 AM | IVR call: balance | Received call for balance for account 10411699 undefined | 7 | 2 | 4454 | 78 | ||||||||||||||||||||||||||||||||
| 1147337 | 46575 | 5/10/2023 10:39:44 AM | 5/10/2023 10:39:45 AM | IVR call: balance | Received call for balance for account 10400441 undefined | 7 | 2 | 13657 | 78 | ||||||||||||||||||||||||||||||||
| 1147330 | 46574 | 5/10/2023 10:37:31 AM | 5/10/2023 10:37:32 AM | IVR call: balance | Received call for balance for account 10411699 undefined | 7 | 2 | 4454 | 78 | ||||||||||||||||||||||||||||||||
| 1147328 | 46573 | 5/10/2023 10:36:12 AM | 5/10/2023 10:36:28 AM | IVR call: meter-reading | Received call for meter-reading for account 10216907 Meter reading: [207] Meter type: [water] | 10 | 2 | 22997 | 81 | ||||||||||||||||||||||||||||||||
| 1147326 | 46572 | 5/10/2023 10:33:34 AM | 5/10/2023 10:33:50 AM | IVR call: statement | Received call for statement for account 10358315 sent message: 41620 | 8 | 2 | 6961 | 79 | ||||||||||||||||||||||||||||||||
| 1147322 | 46571 | 5/10/2023 10:31:31 AM | 5/10/2023 10:31:56 AM | IVR call: statement | Received call for statement for account 10047371 sent message: 41619 | 8 | 2 | 7484 | 79 | ||||||||||||||||||||||||||||||||
| 1147320 | 46570 | 5/10/2023 10:30:04 AM | 5/10/2023 10:30:19 AM | IVR call: statement | Received call for statement for account 10180124 sent message: 41618 | 8 | 2 | 7486 | 79 | ||||||||||||||||||||||||||||||||
| 1147318 | 46569 | 5/10/2023 10:27:34 AM | 5/10/2023 10:27:49 AM | IVR call: statement | Received call for statement for account 10351555 sent message: 41617 | 8 | 2 | 5054 | 79 | ||||||||||||||||||||||||||||||||
| 1147317 | 46568 | 5/10/2023 10:27:00 AM | 5/10/2023 10:27:01 AM | IVR call:? | Received call for ? for account 10351555 | 5054 | |||||||||||||||||||||||||||||||||||
| 1147315 | 46567 | 5/10/2023 10:19:55 AM | 5/10/2023 10:19:56 AM | IVR call: balance | Received call for balance for account 10411699 undefined | 7 | 2 | 4454 | 78 | ||||||||||||||||||||||||||||||||
| 1147312 | 46566 | 5/10/2023 10:16:37 AM | 5/10/2023 10:16:38 AM | IVR call: balance | Received call for balance for account 10411699 undefined | 7 | 2 | 4454 | 78 | ||||||||||||||||||||||||||||||||
| 1147310 | 46565 | 5/10/2023 10:15:49 AM | 5/10/2023 10:16:02 AM | IVR call: meter-reading | Received call for meter-reading for account 10268950 Meter reading: [1985] Meter type: [water] | 10 | 2 | 17281 | 81 |