Details

Conversation


EscalationLevel
LatestCall
1147318
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
46569
LatestTicket
CreatedAt
5/10/2023 10:27:34 AM
UpdatedAt
5/10/2023 10:27:49 AM
Subject
IVR call: statement
Description
Received call for statement for account 10351555 sent message: 41617
Priority
Disposition
8
ConversationType
2
Parent
Account
5054
OpenedBy
AssignedTo
Region
Department
QueryType
SubQueryType
Escalation
EscalationCron
History
CreatedBy
UpdatedBy
Category
79
Subcategory
CreatedBy1
UpdatedBy1
ResolvedAt
Thread
ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
Updator