Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 46643 | 5/11/2023 8:05:42 AM | 5/11/2023 8:09:20 AM | water | meter changed and on old meter no 150104873 billing of R36362.00 268kl billed 180day<div> on billing of 26/03/2022.</div><div>new meter no 212078812 not loaded therefore no water billed on the account todate</div> | 6 | 3 | 32993 | 25 | 4 | 2 | 23 | 1 | 113 | 25 | 25 | ||||||||||||||||||||||||||
| 1148115 | 46644 | 5/11/2023 8:04:41 AM | 5/11/2023 8:04:42 AM | IVR call:? | Received call for ? for account 10066277 | 8671 | |||||||||||||||||||||||||||||||||||
| 1148100 | 46642 | 5/11/2023 7:56:43 AM | 5/11/2023 7:56:44 AM | IVR call:? | Received call for ? for account 10443431 | 32988 | |||||||||||||||||||||||||||||||||||
| 1148084 | 46641 | 5/11/2023 7:49:39 AM | 5/11/2023 7:49:40 AM | IVR call: balance | Received call for balance for account 10025308 undefined | 7 | 2 | 32311 | 78 | ||||||||||||||||||||||||||||||||
| 46635 | 5/11/2023 7:47:56 AM | 5/11/2023 7:55:30 AM | water back charge of 459 days | new meter installed and readings was not uploaded for 459day <div>as per billing of 23/03/2023 charge of R113803.14 which is 1417kl</div><div><br></div> | 6 | 3 | 32990 | 25 | 17 | 2 | 23 | 1 | 112 | 25 | 25 | ||||||||||||||||||||||||||
| 1148072 | 46640 | 5/11/2023 7:43:45 AM | 5/11/2023 7:44:01 AM | IVR call: meter-reading | Received call for meter-reading for account 10261326 Meter reading: [5834] Meter type: [water] | 10 | 2 | 9663 | 81 | ||||||||||||||||||||||||||||||||
| 1148069 | 46639 | 5/11/2023 7:43:05 AM | 5/11/2023 7:43:06 AM | IVR call: balance | Received call for balance for account 10186437 undefined | 7 | 2 | 9220 | 78 | ||||||||||||||||||||||||||||||||
| 46637 | 5/11/2023 7:42:54 AM | 5/11/2023 7:42:55 AM | WATER | TO SUBMIT PLUMBERS LETTER FOR A FIXED LEAK IN 2017-2018. | 6 | 3 | 32991 | 114 | 17 | 2 | 23 | 1 | 96 | 201 | |||||||||||||||||||||||||||
| 1148068 | 46638 | 5/11/2023 7:42:44 AM | 5/11/2023 7:42:46 AM | IVR call: balance | Received call for balance for account 10277827 undefined | 7 | 2 | 32992 | 78 | ||||||||||||||||||||||||||||||||
| 1148066 | 46636 | 5/11/2023 7:42:01 AM | 5/11/2023 7:42:02 AM | IVR call: balance | Received call for balance for account 10426507 undefined | 7 | 2 | 8580 | 78 | ||||||||||||||||||||||||||||||||
| 1148023 | 46634 | 5/11/2023 7:26:43 AM | 5/11/2023 7:27:00 AM | IVR call: statement | Received call for statement for account 10441699 sent message: 41652 | 8 | 2 | 32989 | 79 | ||||||||||||||||||||||||||||||||
| 1148003 | 46633 | 5/11/2023 7:07:03 AM | 5/11/2023 7:07:26 AM | IVR call: statement | Received call for statement for account 10430468 sent message: 41651 | 8 | 2 | 16984 | 79 | ||||||||||||||||||||||||||||||||
| 1147971 | 46632 | 5/11/2023 6:45:45 AM | 5/11/2023 6:46:00 AM | IVR call: statement | Received call for statement for account 10347935 sent message: 41649 | 8 | 2 | 23335 | 79 | ||||||||||||||||||||||||||||||||
| 1147968 | 46631 | 5/11/2023 6:44:30 AM | 5/11/2023 6:44:31 AM | IVR call: balance | Received call for balance for account 10102835 undefined | 7 | 2 | 31624 | 78 | ||||||||||||||||||||||||||||||||
| 1147937 | 46630 | 5/11/2023 6:32:41 AM | 5/11/2023 6:32:42 AM | IVR call: balance | Received call for balance for account 10278693 undefined | 7 | 2 | 15101 | 78 | ||||||||||||||||||||||||||||||||
| 1147919 | 46629 | 5/11/2023 6:16:16 AM | 5/11/2023 6:16:17 AM | IVR call: balance | Received call for balance for account 10180863 undefined | 7 | 2 | 7028 | 78 | ||||||||||||||||||||||||||||||||
| 1147918 | 46628 | 5/11/2023 6:14:57 AM | 5/11/2023 6:14:58 AM | IVR call: balance | Received call for balance for account 10180863 undefined | 7 | 2 | 7028 | 78 | ||||||||||||||||||||||||||||||||
| 1147915 | 46627 | 5/11/2023 6:11:33 AM | 5/11/2023 6:11:34 AM | IVR call:? | Received call for ? for account 10277120 | 32260 | |||||||||||||||||||||||||||||||||||
| 1147913 | 46626 | 5/11/2023 6:09:49 AM | 5/11/2023 6:09:50 AM | IVR call: balance | Received call for balance for account 10009066 undefined | 7 | 2 | 7181 | 78 | ||||||||||||||||||||||||||||||||
| 1147914 | 46625 | 5/11/2023 6:09:41 AM | 5/11/2023 6:09:41 AM | IVR call:? | Received call for ? for account 10277120 | 32260 |