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Details
Conversation
EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Not Set
True
False
Customer
46643
LatestTicket
CreatedAt
5/11/2023 8:05:42 AM
UpdatedAt
5/11/2023 8:09:20 AM
Subject
water
Description
meter changed and on old meter no 150104873 billing of R36362.00 268kl billed 180day<div> on billing of 26/03/2022.</div><div>new meter no 212078812 not loaded therefore no water billed on the account todate</div>
Priority
Disposition
6
ConversationType
3
Parent
Account
32993
OpenedBy
25
AssignedTo
4
Region
2
Department
23
QueryType
SubQueryType
Escalation
EscalationCron
History
CreatedBy
UpdatedBy
Category
1
Subcategory
113
CreatedBy1
UpdatedBy1
ResolvedAt
Thread
ResolvedBy
WasCreatedByCustomer
Not Set
True
False
HasIvrcall
Not Set
True
False
Creator
25
Updator
25
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