Conversations

Total Items: 106116

EscalationLevel LatestCall LatestChat LatestSms LatestEmail LatestFax Campaign IsOpen Customer LatestTicket CreatedAt UpdatedAt Subject Description Priority Disposition ConversationType Parent Account OpenedBy AssignedTo Region Department QueryType SubQueryType Escalation EscalationCron History CreatedBy UpdatedBy Category Subcategory CreatedBy1 UpdatedBy1 ResolvedAt Thread ResolvedBy WasCreatedByCustomer HasIvrcall Creator Updator
1149827 46819 5/12/2023 10:20:36 PM 5/12/2023 10:20:53 PM IVR call: statement Received call for statement for account 10069683 sent message: 41774 8 2 15025 79
1149825 46818 5/12/2023 7:14:59 PM 5/12/2023 7:15:13 PM IVR call: statement Received call for statement for account 10170091 sent message: 41773 8 2 32259 79
1149824 46817 5/12/2023 7:13:08 PM 5/12/2023 7:13:09 PM IVR call: balance Received call for balance for account 10170091 undefined 7 2 32259 78
1149809 46816 5/12/2023 5:34:55 PM 5/12/2023 5:34:56 PM IVR call: balance Received call for balance for account 10291539 undefined 7 2 9018 78
1149792 46815 5/12/2023 4:38:22 PM 5/12/2023 4:38:23 PM IVR call: balance Received call for balance for account 10410922 undefined 7 2 8428 78
1149778 46814 5/12/2023 4:07:42 PM 5/12/2023 4:07:43 PM IVR call: balance Received call for balance for account 10025620 undefined 7 2 339 78
1149763 46813 5/12/2023 3:30:14 PM 5/12/2023 3:30:15 PM IVR call: balance Received call for balance for account 10395268 undefined 7 2 1063 78
1149746 46812 5/12/2023 3:01:18 PM 5/12/2023 3:01:19 PM IVR call: balance Received call for balance for account 10424160 undefined 7 2 22773 78
1149737 46811 5/12/2023 2:49:00 PM 5/12/2023 2:49:01 PM IVR call: balance Received call for balance for account 10025620 undefined 7 2 339 78
1149685 46810 5/12/2023 1:45:10 PM 5/12/2023 1:45:11 PM IVR call: balance Received call for balance for account 10022685 undefined 7 2 4709 78
1149680 46809 5/12/2023 1:39:18 PM 5/12/2023 1:39:19 PM IVR call: balance Received call for balance for account 10256707 undefined 7 2 5284 78
46808 5/12/2023 1:15:59 PM 5/12/2023 1:16:00 PM WATER CAN YOU PLEASE FINALIZE THE ACCOUNT PROPERTY WAS SOLD IN 2019. 6 3 33048 114 17 2 23 1 112 201
1149644 46807 5/12/2023 1:06:42 PM 5/12/2023 1:06:43 PM IVR call: balance Received call for balance for account 10404927 undefined 7 2 29095 78
1149643 46806 5/12/2023 1:06:08 PM 5/12/2023 1:06:09 PM IVR call: balance Received call for balance for account 10270521 undefined 7 2 33047 78
1149641 46805 5/12/2023 1:04:54 PM 5/12/2023 1:04:55 PM IVR call: balance Received call for balance for account 10270521 undefined 7 2 33047 78
1149632 46804 5/12/2023 12:56:11 PM 5/12/2023 12:56:12 PM IVR call: balance Received call for balance for account 10441682 undefined 7 2 33046 78
1149615 46803 5/12/2023 12:47:36 PM 5/12/2023 12:47:37 PM IVR call: balance Received call for balance for account 10312558 undefined 7 2 33045 78
1149582 46802 5/12/2023 12:30:11 PM 5/12/2023 12:30:12 PM IVR call: balance Received call for balance for account 10299930 undefined 7 2 12872 78
46797 5/12/2023 12:23:24 PM 5/12/2023 12:23:56 PM WATER QUERY HIGH CONSUMPTION FROM 2018/10/09 READING 399 CONSUMPTION 125 30 3 33040 84 4 1 111 192 192
1149573 46801 5/12/2023 12:22:30 PM 5/12/2023 12:22:31 PM IVR call: balance Received call for balance for account 10443957 undefined 7 2 33042 78