Details
Conversation
-
EscalationLevel
-
-
LatestCall
-
-
LatestChat
-
-
LatestSms
-
-
LatestEmail
-
-
LatestFax
-
-
Campaign
-
-
IsOpen
-
-
Customer
-
46797
-
LatestTicket
-
-
CreatedAt
-
5/12/2023 12:23:24 PM
-
UpdatedAt
-
5/12/2023 12:23:56 PM
-
Subject
-
WATER QUERY
-
Description
-
HIGH CONSUMPTION FROM 2018/10/09 READING 399 CONSUMPTION 125
-
Priority
-
-
Disposition
-
30
-
ConversationType
-
3
-
Parent
-
-
Account
-
33040
-
OpenedBy
-
84
-
AssignedTo
-
-
Region
-
4
-
Department
-
-
QueryType
-
-
SubQueryType
-
-
Escalation
-
-
EscalationCron
-
-
History
-
-
CreatedBy
-
-
UpdatedBy
-
-
Category
-
1
-
Subcategory
-
111
-
CreatedBy1
-
-
UpdatedBy1
-
-
ResolvedAt
-
-
Thread
-
-
ResolvedBy
-
-
WasCreatedByCustomer
-
-
HasIvrcall
-
-
Creator
-
192
-
Updator
-
192