Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
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| 1149958 | 46838 | 5/13/2023 8:46:57 AM | 5/13/2023 8:46:58 AM | IVR call: balance | Received call for balance for account 10160668 undefined | 7 | 2 | 33054 | 78 | ||||||||||||||||||||||||||||||||
| 1149955 | 46837 | 5/13/2023 8:44:48 AM | 5/13/2023 8:44:49 AM | IVR call: balance | Received call for balance for account 10160668 undefined | 7 | 2 | 33054 | 78 | ||||||||||||||||||||||||||||||||
| 1149952 | 46836 | 5/13/2023 8:43:55 AM | 5/13/2023 8:43:56 AM | IVR call: balance | Received call for balance for account 10138478 undefined | 7 | 2 | 8192 | 78 | ||||||||||||||||||||||||||||||||
| 1149949 | 46835 | 5/13/2023 8:43:06 AM | 5/13/2023 8:43:07 AM | IVR call: balance | Received call for balance for account 10178478 undefined | 7 | 2 | 33053 | 78 | ||||||||||||||||||||||||||||||||
| 1149926 | 46834 | 5/13/2023 8:25:26 AM | 5/13/2023 8:25:27 AM | IVR call: balance | Received call for balance for account 10170061 undefined | 7 | 2 | 14247 | 78 | ||||||||||||||||||||||||||||||||
| 1149900 | 46833 | 5/13/2023 8:15:44 AM | 5/13/2023 8:15:45 AM | IVR call: balance | Received call for balance for account 10011547 undefined | 7 | 2 | 6899 | 78 | ||||||||||||||||||||||||||||||||
| 1149893 | 46832 | 5/13/2023 8:09:36 AM | 5/13/2023 8:09:59 AM | IVR call: statement | Received call for statement for account 10406682 sent message: 41787 | 8 | 2 | 33052 | 79 | ||||||||||||||||||||||||||||||||
| 1149887 | 46831 | 5/13/2023 8:01:43 AM | 5/13/2023 8:01:44 AM | IVR call: balance | Received call for balance for account 10177073 undefined | 7 | 2 | 32413 | 78 | ||||||||||||||||||||||||||||||||
| 1149886 | 46830 | 5/13/2023 7:59:53 AM | 5/13/2023 7:59:54 AM | IVR call: balance | Received call for balance for account 10011547 undefined | 7 | 2 | 6899 | 78 | ||||||||||||||||||||||||||||||||
| 1149885 | 46829 | 5/13/2023 7:59:03 AM | 5/13/2023 7:59:04 AM | IVR call: balance | Received call for balance for account 10011547 undefined | 7 | 2 | 6899 | 78 | ||||||||||||||||||||||||||||||||
| 1149883 | 46828 | 5/13/2023 7:56:46 AM | 5/13/2023 7:57:04 AM | IVR call: statement | Received call for statement for account 10177073 sent message: 41784 | 8 | 2 | 32413 | 79 | ||||||||||||||||||||||||||||||||
| 1149882 | 46827 | 5/13/2023 7:55:37 AM | 5/13/2023 7:55:38 AM | IVR call:? | Received call for ? for account 10177073 | 32413 | |||||||||||||||||||||||||||||||||||
| 1149878 | 46826 | 5/13/2023 7:49:17 AM | 5/13/2023 7:49:36 AM | IVR call: statement | Received call for statement for account 10425884 sent message: 41783 | 8 | 2 | 18105 | 79 | ||||||||||||||||||||||||||||||||
| 1149877 | 46825 | 5/13/2023 7:49:01 AM | 5/13/2023 7:49:03 AM | IVR call: balance | Received call for balance for account 10443518 undefined | 7 | 2 | 33049 | 78 | ||||||||||||||||||||||||||||||||
| 46824 | 5/13/2023 7:48:52 AM | 5/13/2023 7:48:53 AM | LEAK CR 202208 -202210 | LEAK CR ADJUSTED AS FROM 202208 TO 202210<br/><b>Journal Number</b>: [508274] | 24 | 3 | 33051 | 239 | 17 | 2 | 23 | 1 | 96 | 3290 | |||||||||||||||||||||||||||
| 1149870 | 46823 | 5/13/2023 7:27:54 AM | 5/13/2023 7:27:55 AM | IVR call: balance | Received call for balance for account 10443518 undefined | 7 | 2 | 33049 | 78 | ||||||||||||||||||||||||||||||||
| 18474 | 5/13/2023 6:56:06 AM | 5/13/2023 6:56:09 AM | Incorrectly been charged for outstanding balance | Outstanding balance which is incorrect and under query but not yet resolved from Novemember 2022 being deducted from electricity purchase currently. Bought R1000 to only receive 69 units. Surely this cannot be done u til the query is resolved. If I do not ha e a favorable response by COB on Monday 15/5/2023 then I will be taking this to my lawyers and the media as this is extortion being you have had 7 months to resolve a query and still not yet done and while query still open you are illegally deducting money from my electricity purchases | 23 | 3 | 17973 | 5 | 2 | 23 | 2 | 50 | 1194 | ||||||||||||||||||||||||||||
| 1149854 | 46822 | 5/13/2023 6:11:51 AM | 5/13/2023 6:11:52 AM | IVR call: balance | Received call for balance for account 10395268 undefined | 7 | 2 | 1063 | 78 | ||||||||||||||||||||||||||||||||
| 1149853 | 46821 | 5/13/2023 6:10:08 AM | 5/13/2023 6:10:09 AM | IVR call: balance | Received call for balance for account 10062736 undefined | 7 | 2 | 13393 | 78 | ||||||||||||||||||||||||||||||||
| 1149838 | 46820 | 5/13/2023 5:50:01 AM | 5/13/2023 5:50:02 AM | IVR call: balance | Received call for balance for account 10359336 undefined | 7 | 2 | 5270 | 78 |