Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 947617 | 34580 | 11/7/2022 7:25:35 AM | 11/7/2022 7:25:36 AM | IVR call: balance | Received call for balance for account 10440921 undefined | 7 | 2 | 27970 | 78 | ||||||||||||||||||||||||||||||||
| 947616 | 34579 | 11/7/2022 7:25:33 AM | 11/7/2022 7:25:34 AM | IVR call: balance | Received call for balance for account 10064340 undefined | 7 | 2 | 13648 | 78 | ||||||||||||||||||||||||||||||||
| 947614 | 34578 | 11/7/2022 7:24:39 AM | 11/7/2022 7:24:39 AM | IVR call: balance | Received call for balance for account 10064340 undefined | 7 | 2 | 13648 | 78 | ||||||||||||||||||||||||||||||||
| 947612 | 34577 | 11/7/2022 7:23:53 AM | 11/7/2022 7:23:54 AM | IVR call: balance | Received call for balance for account 10011218 undefined | 7 | 2 | 12073 | 78 | ||||||||||||||||||||||||||||||||
| 947608 | 34575 | 11/7/2022 7:22:46 AM | 11/7/2022 7:22:47 AM | IVR call: balance | Received call for balance for account 10011218 undefined | 7 | 2 | 12073 | 78 | ||||||||||||||||||||||||||||||||
| 947607 | 34574 | 11/7/2022 7:22:44 AM | 11/7/2022 7:22:45 AM | IVR call: balance | Received call for balance for account 10383408 undefined | 7 | 2 | 6715 | 78 | ||||||||||||||||||||||||||||||||
| 947605 | 34573 | 11/7/2022 7:21:59 AM | 11/7/2022 7:22:00 AM | IVR call: balance | Received call for balance for account 10383408 undefined | 7 | 2 | 6715 | 78 | ||||||||||||||||||||||||||||||||
| 947604 | 34572 | 11/7/2022 7:21:52 AM | 11/7/2022 7:21:53 AM | IVR call: balance | Received call for balance for account 10011218 undefined | 7 | 2 | 12073 | 78 | ||||||||||||||||||||||||||||||||
| 947599 | 34571 | 11/7/2022 7:19:11 AM | 11/7/2022 7:19:11 AM | IVR call: balance | Received call for balance for account 10298081 undefined | 7 | 2 | 4377 | 78 | ||||||||||||||||||||||||||||||||
| 947598 | 34570 | 11/7/2022 7:19:02 AM | 11/7/2022 7:19:03 AM | IVR call: balance | Received call for balance for account 10219443 undefined | 7 | 2 | 6413 | 78 | ||||||||||||||||||||||||||||||||
| 947595 | 34569 | 11/7/2022 7:18:19 AM | 11/7/2022 7:18:19 AM | IVR call: balance | Received call for balance for account 10219443 undefined | 7 | 2 | 6413 | 78 | ||||||||||||||||||||||||||||||||
| 947594 | 11/7/2022 7:17:32 AM | 11/7/2022 7:17:33 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 34567 | 11/7/2022 7:10:42 AM | 11/7/2022 7:20:26 AM | LEAK REPAIR | GEYSER LEAK IN MARCH 2022 - FIXED JUNE 2022 | 6 | 3 | 29015 | 89 | 17 | 4 | 23 | 1 | 96 | 187 | 187 | ||||||||||||||||||||||||||
| 947569 | 34568 | 11/7/2022 7:09:23 AM | 11/7/2022 7:09:43 AM | IVR call: statement | Received call for statement for account 10440532 sent message: 29084 | 8 | 2 | 28792 | 79 | ||||||||||||||||||||||||||||||||
| 947560 | 34566 | 11/7/2022 7:06:08 AM | 11/7/2022 7:06:42 AM | IVR call: statement | Received call for statement for account 10364167 sent message: 29083 | 8 | 2 | 25824 | 79 | ||||||||||||||||||||||||||||||||
| 947558 | 34565 | 11/7/2022 7:05:29 AM | 11/7/2022 7:05:29 AM | IVR call: balance | Received call for balance for account 10389924 undefined | 7 | 2 | 15861 | 78 | ||||||||||||||||||||||||||||||||
| 947557 | 34564 | 11/7/2022 7:05:07 AM | 11/7/2022 7:05:09 AM | IVR call: balance | Received call for balance for account 10364167 undefined | 7 | 2 | 25824 | 78 | ||||||||||||||||||||||||||||||||
| 34562 | 11/7/2022 7:04:52 AM | 5/11/2023 11:01:58 AM | Water Query | Plumbers report attached, consumer had a leak and fixed leak.<br/><b>Journal Number</b>: [503326]<br/><b>Journal Amount</b>: [3460,91] | 27 | 3 | 29013 | 144 | 17 | 3 | 23 | 1 | 96 | 5/11/2023 11:01:58 AM | 145981 | 8 | 778 | 8 | |||||||||||||||||||||||
| 947556 | 34563 | 11/7/2022 7:04:26 AM | 11/7/2022 7:04:27 AM | IVR call: balance | Received call for balance for account 10389924 undefined | 7 | 2 | 15861 | 78 | ||||||||||||||||||||||||||||||||
| 947520 | 34561 | 11/7/2022 6:51:35 AM | 11/7/2022 6:52:15 AM | IVR call: statement | Received call for statement for account 10439721 sent message: 29081 | 8 | 2 | 29009 | 79 |