Details
Conversation
-
EscalationLevel
-
-
LatestCall
-
-
LatestChat
-
-
LatestSms
-
-
LatestEmail
-
-
LatestFax
-
-
Campaign
-
-
IsOpen
-
-
Customer
-
34567
-
LatestTicket
-
-
CreatedAt
-
11/7/2022 7:10:42 AM
-
UpdatedAt
-
11/7/2022 7:20:26 AM
-
Subject
-
LEAK REPAIR
-
Description
-
GEYSER LEAK IN MARCH 2022 - FIXED JUNE 2022
-
Priority
-
-
Disposition
-
6
-
ConversationType
-
3
-
Parent
-
-
Account
-
29015
-
OpenedBy
-
89
-
AssignedTo
-
17
-
Region
-
4
-
Department
-
23
-
QueryType
-
-
SubQueryType
-
-
Escalation
-
-
EscalationCron
-
-
History
-
-
CreatedBy
-
-
UpdatedBy
-
-
Category
-
1
-
Subcategory
-
96
-
CreatedBy1
-
-
UpdatedBy1
-
-
ResolvedAt
-
-
Thread
-
-
ResolvedBy
-
-
WasCreatedByCustomer
-
-
HasIvrcall
-
-
Creator
-
187
-
Updator
-
187