Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
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| 34790 | 11/8/2022 12:33:19 PM | 11/8/2022 12:33:27 PM | High water charges | Kindly investigate, water charges raised on this account seem too high for domestic property.... | 6 | 3 | 29098 | 72 | 12 | 4 | 23 | 1 | 50 | 73 | 73 | ||||||||||||||||||||||||||
| 949315 | 34789 | 11/8/2022 12:27:30 PM | 11/8/2022 12:27:31 PM | IVR call: balance | Received call for balance for account 10214826 undefined | 7 | 2 | 29096 | 78 | ||||||||||||||||||||||||||||||||
| 949296 | 34788 | 11/8/2022 12:11:31 PM | 11/8/2022 12:11:31 PM | IVR call: balance | Received call for balance for account 10034164 undefined | 7 | 2 | 5602 | 78 | ||||||||||||||||||||||||||||||||
| 17700 | 11/8/2022 11:51:26 AM | 11/8/2022 11:51:27 AM | Change of Services | REFERENCE NUMBER : 80592 On 15th December 2021, I paid a deposit and opened my account at the Gonubie Municipal offices. The said property was registered in our name on 20th December 2021. I have been receiving a monthly account (see attached) without rates & water. I have called the customer call centre and was told this will take 3-6 months before it will show on my account. I have since been referred to other departments and called 043 705 3143, 043 705 3729, 043 705 3347 and 43 705 3914 with no luck. I have received my latest Statement (attached below) but still the rates and water are not reflecting. Please advise when will the transfer of ownership / transfer of ALL services be done and my account reflect the rates&taxes and water. Kind regards Sharon Pirie | 23 | 3 | 17151 | 4 | 2 | 23 | 6 | 122 | 1067 | ||||||||||||||||||||||||||||
| 949232 | 34786 | 11/8/2022 11:37:24 AM | 11/8/2022 11:37:40 AM | IVR call: statement | Received call for statement for account 10365705 sent message: 29306 | 8 | 2 | 3544 | 79 | ||||||||||||||||||||||||||||||||
| 949205 | 34785 | 11/8/2022 11:31:05 AM | 11/8/2022 11:31:05 AM | IVR call: balance | Received call for balance for account 10365551 undefined | 7 | 2 | 6240 | 78 | ||||||||||||||||||||||||||||||||
| 949203 | 34784 | 11/8/2022 11:29:26 AM | 11/8/2022 11:29:26 AM | IVR call: balance | Received call for balance for account 10365551 undefined | 7 | 2 | 6240 | 78 | ||||||||||||||||||||||||||||||||
| 949196 | 34783 | 11/8/2022 11:27:00 AM | 11/8/2022 11:27:01 AM | IVR call: balance | Received call for balance for account 10365551 undefined | 7 | 2 | 6240 | 78 | ||||||||||||||||||||||||||||||||
| 949194 | 34782 | 11/8/2022 11:26:29 AM | 11/8/2022 11:26:30 AM | IVR call: balance | Received call for balance for account 20171126 undefined | 7 | 2 | 23815 | 78 | ||||||||||||||||||||||||||||||||
| 949189 | 34781 | 11/8/2022 11:25:48 AM | 11/8/2022 11:25:49 AM | IVR call: balance | Received call for balance for account 20171038 undefined | 7 | 2 | 23813 | 78 | ||||||||||||||||||||||||||||||||
| 949187 | 34780 | 11/8/2022 11:25:00 AM | 11/8/2022 11:25:01 AM | IVR call: balance | Received call for balance for account 10384521 undefined | 7 | 2 | 23814 | 78 | ||||||||||||||||||||||||||||||||
| 949182 | 34778 | 11/8/2022 11:20:53 AM | 11/8/2022 11:20:54 AM | IVR call: balance | Received call for balance for account 10365551 undefined | 7 | 2 | 6240 | 78 | ||||||||||||||||||||||||||||||||
| 949181 | 34777 | 11/8/2022 11:19:16 AM | 11/8/2022 11:19:17 AM | IVR call: balance | Received call for balance for account 10404075 undefined | 7 | 2 | 29094 | 78 | ||||||||||||||||||||||||||||||||
| 949178 | 34776 | 11/8/2022 11:18:05 AM | 11/8/2022 11:18:06 AM | IVR call: balance | Received call for balance for account 10392826 undefined | 7 | 2 | 17099 | 78 | ||||||||||||||||||||||||||||||||
| 34774 | 11/8/2022 11:17:22 AM | 11/8/2022 11:17:25 AM | not all services transfered to new owner..Prevoius owner account no is 10300832. | All services not transfered from previous onto new owner...10300832.Please assist. | 6 | 3 | 29093 | 21 | 5 | 2 | 23 | 8 | 118 | 21 | |||||||||||||||||||||||||||
| 949175 | 34775 | 11/8/2022 11:16:51 AM | 11/8/2022 11:16:52 AM | IVR call: balance | Received call for balance for account 10421571 undefined | 7 | 2 | 28259 | 78 | ||||||||||||||||||||||||||||||||
| 949169 | 34773 | 11/8/2022 11:13:43 AM | 11/8/2022 11:13:43 AM | IVR call:? | Received call for ? for account 10014982 | 8803 | |||||||||||||||||||||||||||||||||||
| 949163 | 34772 | 11/8/2022 11:09:28 AM | 11/8/2022 11:09:29 AM | IVR call: balance | Received call for balance for account 10005511 undefined | 7 | 2 | 6955 | 78 | ||||||||||||||||||||||||||||||||
| 949141 | 34771 | 11/8/2022 11:00:31 AM | 11/8/2022 11:00:31 AM | IVR call: balance | Received call for balance for account 10417307 undefined | 7 | 2 | 29092 | 78 | ||||||||||||||||||||||||||||||||
| 949139 | 34770 | 11/8/2022 10:56:04 AM | 11/8/2022 10:56:05 AM | IVR call: balance | Received call for balance for account 10385209 undefined | 7 | 2 | 12164 | 78 |