Conversations

Total Items: 106116

EscalationLevel LatestCall LatestChat LatestSms LatestEmail LatestFax Campaign IsOpen Customer LatestTicket CreatedAt UpdatedAt Subject Description Priority Disposition ConversationType Parent Account OpenedBy AssignedTo Region Department QueryType SubQueryType Escalation EscalationCron History CreatedBy UpdatedBy Category Subcategory CreatedBy1 UpdatedBy1 ResolvedAt Thread ResolvedBy WasCreatedByCustomer HasIvrcall Creator Updator
1150979 46939 5/15/2023 6:49:32 AM 5/15/2023 6:49:33 AM IVR call: balance Received call for balance for account 10198278 undefined 7 2 4858 78
1150971 46938 5/15/2023 6:45:01 AM 5/15/2023 6:45:41 AM IVR call: statement Received call for statement for account 10414354 sent message: 41819 8 2 33061 79
1150970 46937 5/15/2023 6:44:40 AM 5/15/2023 6:44:41 AM IVR call: balance Received call for balance for account 10425561 undefined 7 2 5119 78
1150957 46936 5/15/2023 6:41:51 AM 5/15/2023 6:41:51 AM IVR call:? Received call for ? for account 10310454 15626
1150946 46935 5/15/2023 6:39:59 AM 5/15/2023 6:40:21 AM IVR call: statement Received call for statement for account 10025350 sent message: 41818 8 2 33060 79
1150944 46934 5/15/2023 6:39:10 AM 5/15/2023 6:39:11 AM IVR call: balance Received call for balance for account 10361139 undefined 7 2 26264 78
1150935 46933 5/15/2023 6:38:04 AM 5/15/2023 6:38:05 AM IVR call: balance Received call for balance for account 10025350 undefined 7 2 33060 78
1150931 46932 5/15/2023 6:36:35 AM 5/15/2023 6:36:37 AM IVR call: balance Received call for balance for account 10416282 undefined 7 2 10162 78
1150920 46931 5/15/2023 6:33:31 AM 5/15/2023 6:33:32 AM IVR call: balance Received call for balance for account 10049431 undefined 7 2 11685 78
1150918 46930 5/15/2023 6:33:12 AM 5/15/2023 6:33:32 AM IVR call: statement Received call for statement for account 10009516 sent message: 41817 8 2 31458 79
1150912 46929 5/15/2023 6:30:55 AM 5/15/2023 6:30:56 AM IVR call: balance Received call for balance for account 10044628 undefined 7 2 8146 78
1150906 46928 5/15/2023 6:28:05 AM 5/15/2023 6:28:06 AM IVR call: balance Received call for balance for account 10374373 undefined 7 2 8639 78
1150903 46927 5/15/2023 6:25:47 AM 5/15/2023 6:26:19 AM IVR call: statement Received call for statement for account 10111874 sent message: 41816 8 2 25471 79
1150894 46926 5/15/2023 6:22:36 AM 5/15/2023 6:22:58 AM IVR call: statement Received call for statement for account 10111874 sent message: 41815 8 2 25471 79
1150896 46925 5/15/2023 6:21:29 AM 5/15/2023 6:21:42 AM IVR call: statement Received call for statement for account 10411357 sent message: 41814 8 2 33059 79
1150891 46924 5/15/2023 6:19:40 AM 5/15/2023 6:20:06 AM IVR call: statement Received call for statement for account 10005876 sent message: 41813 8 2 26733 79
1150874 46923 5/15/2023 6:05:48 AM 5/15/2023 6:05:49 AM IVR call: balance Received call for balance for account 10028724 undefined 7 2 1587 78
1150865 46922 5/15/2023 6:05:08 AM 5/15/2023 6:05:09 AM IVR call: balance Received call for balance for account 10361571 undefined 7 2 10107 78
1150872 46921 5/15/2023 6:05:06 AM 5/15/2023 6:05:07 AM IVR call: balance Received call for balance for account 10219055 undefined 7 2 26331 78
1150870 46920 5/15/2023 6:04:36 AM 5/15/2023 6:04:37 AM IVR call: balance Received call for balance for account 10158431 undefined 7 2 17866 78