Details

Conversation


EscalationLevel
LatestCall
1150903
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
46927
LatestTicket
CreatedAt
5/15/2023 6:25:47 AM
UpdatedAt
5/15/2023 6:26:19 AM
Subject
IVR call: statement
Description
Received call for statement for account 10111874 sent message: 41816
Priority
Disposition
8
ConversationType
2
Parent
Account
25471
OpenedBy
AssignedTo
Region
Department
QueryType
SubQueryType
Escalation
EscalationCron
History
CreatedBy
UpdatedBy
Category
79
Subcategory
CreatedBy1
UpdatedBy1
ResolvedAt
Thread
ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
Updator