Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 36354 | 11/24/2022 7:46:05 AM | 11/24/2022 7:46:07 AM | Rates and Taxes statement | Please send me a copy of my Rates and Taxes, as I do not receive the monthly statement. | 23 | 3 | 4039 | 5 | 2 | 23 | 8 | 118 | 2935 | ||||||||||||||||||||||||||||
| 970097 | 36355 | 11/24/2022 7:43:28 AM | 11/24/2022 7:43:45 AM | IVR call: statement | Received call for statement for account 20110934 sent message: 31023 | 8 | 2 | 23102 | 79 | ||||||||||||||||||||||||||||||||
| 36351 | 11/24/2022 7:43:04 AM | 11/24/2022 7:43:31 AM | Water Query leak | Water leak plumbers report submitted, burst water pipes | 23 | 3 | 29689 | 144 | 17 | 3 | 23 | 1 | 96 | 778 | 778 | ||||||||||||||||||||||||||
| 970095 | 36353 | 11/24/2022 7:41:54 AM | 11/24/2022 7:42:10 AM | IVR call: statement | Received call for statement for account 10358886 sent message: 31019 | 8 | 2 | 20166 | 79 | ||||||||||||||||||||||||||||||||
| 970093 | 36352 | 11/24/2022 7:41:00 AM | 11/24/2022 7:41:01 AM | IVR call: balance | Received call for balance for account 10358886 undefined | 7 | 2 | 20166 | 78 | ||||||||||||||||||||||||||||||||
| 970081 | 36350 | 11/24/2022 7:35:46 AM | 11/24/2022 7:35:47 AM | IVR call: balance | Received call for balance for account 10064357 undefined | 7 | 2 | 5927 | 78 | ||||||||||||||||||||||||||||||||
| 970071 | 36349 | 11/24/2022 7:30:46 AM | 11/24/2022 7:30:47 AM | IVR call: balance | Received call for balance for account 10439958 undefined | 7 | 2 | 27834 | 78 | ||||||||||||||||||||||||||||||||
| 970066 | 36348 | 11/24/2022 7:26:37 AM | 11/24/2022 7:26:55 AM | IVR call: statement | Received call for statement for account 10072740 sent message: 31018 | 8 | 2 | 5881 | 79 | ||||||||||||||||||||||||||||||||
| 970058 | 36347 | 11/24/2022 7:22:29 AM | 11/24/2022 7:22:29 AM | IVR call: balance | Received call for balance for account 10365465 undefined | 7 | 2 | 14648 | 78 | ||||||||||||||||||||||||||||||||
| 970025 | 36346 | 11/24/2022 7:12:57 AM | 11/24/2022 7:13:18 AM | IVR call: meter-reading | Received call for meter-reading for account 10355882 Meter reading: [2555] Meter type: [water] | 10 | 2 | 1177 | 81 | ||||||||||||||||||||||||||||||||
| 969999 | 36345 | 11/24/2022 7:05:38 AM | 11/24/2022 7:06:00 AM | IVR call: statement | Received call for statement for account 20351471 sent message: 31017 | 8 | 2 | 29688 | 79 | ||||||||||||||||||||||||||||||||
| 969995 | 36344 | 11/24/2022 7:04:43 AM | 11/24/2022 7:04:44 AM | IVR call: balance | Received call for balance for account 20351471 undefined | 7 | 2 | 29688 | 78 | ||||||||||||||||||||||||||||||||
| 969993 | 36343 | 11/24/2022 7:03:51 AM | 11/24/2022 7:03:52 AM | IVR call: balance | Received call for balance for account 20351471 undefined | 7 | 2 | 29688 | 78 | ||||||||||||||||||||||||||||||||
| 969984 | 36342 | 11/24/2022 6:56:14 AM | 11/24/2022 6:56:14 AM | IVR call: balance | Received call for balance for account 10021937 undefined | 7 | 2 | 28446 | 78 | ||||||||||||||||||||||||||||||||
| 969983 | 36341 | 11/24/2022 6:56:11 AM | 11/24/2022 6:56:12 AM | IVR call: balance | Received call for balance for account 10028632 undefined | 7 | 2 | 5894 | 78 | ||||||||||||||||||||||||||||||||
| 969874 | 36339 | 11/24/2022 4:29:30 AM | 11/24/2022 4:29:31 AM | IVR call: balance | Received call for balance for account 10361417 undefined | 7 | 2 | 16189 | 78 | ||||||||||||||||||||||||||||||||
| 969872 | 36338 | 11/24/2022 4:27:28 AM | 11/24/2022 4:27:45 AM | IVR call: statement | Received call for statement for account 10072740 sent message: 31015 | 8 | 2 | 5881 | 79 | ||||||||||||||||||||||||||||||||
| 969852 | 36337 | 11/24/2022 3:44:57 AM | 11/24/2022 3:44:58 AM | IVR call: balance | Received call for balance for account 20092604 undefined | 7 | 2 | 5709 | 78 | ||||||||||||||||||||||||||||||||
| 969850 | 36336 | 11/24/2022 3:41:17 AM | 11/24/2022 3:41:18 AM | IVR call: balance | Received call for balance for account 20092604 undefined | 7 | 2 | 5709 | 78 | ||||||||||||||||||||||||||||||||
| 969849 | 36335 | 11/24/2022 2:51:21 AM | 11/24/2022 2:51:22 AM | IVR call: balance | Received call for balance for account 10169561 undefined | 7 | 2 | 6220 | 78 |