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EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
36351
LatestTicket
CreatedAt
11/24/2022 7:43:04 AM
UpdatedAt
11/24/2022 7:43:31 AM
Subject
Water Query leak
Description
Water leak plumbers report submitted, burst water pipes
Priority
Disposition
23
ConversationType
3
Parent
Account
29689
OpenedBy
144
AssignedTo
17
Region
3
Department
23
QueryType
SubQueryType
Escalation
EscalationCron
History
CreatedBy
UpdatedBy
Category
1
Subcategory
96
CreatedBy1
UpdatedBy1
ResolvedAt
Thread
ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
778
Updator
778
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