Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
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| 973562 | 36841 | 11/28/2022 8:40:48 AM | 11/28/2022 8:41:07 AM | IVR call: statement | Received call for statement for account 10441268 sent message: 31377 | 8 | 2 | 28878 | 79 | ||||||||||||||||||||||||||||||||
| 973561 | 36840 | 11/28/2022 8:40:06 AM | 11/28/2022 8:40:07 AM | IVR call: balance | Received call for balance for account 10224590 undefined | 7 | 2 | 13823 | 78 | ||||||||||||||||||||||||||||||||
| 36833 | 11/28/2022 8:39:05 AM | 11/28/2022 9:36:18 AM | faulty prepaid electricity meter | Good morning,<div>To whom it may concern<div>I have bought my house 3 years ago and has done the change of name of my prepaid meter box. This is the second time I am having problems with my meter that it continues to reject when I'm reloading with electricity. I phoned this morning to find out what the problem may be and was told that this box is yet still not registered on my name after 3 years and is still on previous owners name. when this property was bought I went into the office to do the change myself.</div><div><br></div><div>what is needed to be done, to get this problem sorted? I cannot continue to experience this problem every time.</div><div><br></div></div> | 6 | 3 | 29795 | 16 | 5 | 2 | 23 | 2 | 103 | 16 | 16 | ||||||||||||||||||||||||||
| 973556 | 36839 | 11/28/2022 8:38:39 AM | 11/28/2022 8:38:52 AM | IVR call: statement | Received call for statement for account 10218469 sent message: 31374 | 8 | 2 | 29798 | 79 | ||||||||||||||||||||||||||||||||
| 973553 | 36838 | 11/28/2022 8:35:55 AM | 11/28/2022 8:36:14 AM | IVR call: statement | Received call for statement for account 10064818 sent message: 31373 | 8 | 2 | 29797 | 79 | ||||||||||||||||||||||||||||||||
| 973551 | 36837 | 11/28/2022 8:35:25 AM | 11/28/2022 8:35:26 AM | IVR call: balance | Received call for balance for account 10413072 undefined | 7 | 2 | 29796 | 78 | ||||||||||||||||||||||||||||||||
| 973535 | 36836 | 11/28/2022 8:29:23 AM | 11/28/2022 8:29:39 AM | IVR call: statement | Received call for statement for account 10392096 sent message: 31370 | 8 | 2 | 12574 | 79 | ||||||||||||||||||||||||||||||||
| 36830 | 11/28/2022 8:28:53 AM | 11/28/2022 8:28:55 AM | WATER QUERY | CONSUMER CHARGED INCORRECT READING AS 2020/11/12 READING CANNOT BE THE SAME AS CONSUMPTION 1170 | 30 | 3 | 29794 | 223 | 2 | 1 | 101 | 1968 | |||||||||||||||||||||||||||||
| 973527 | 36835 | 11/28/2022 8:28:10 AM | 11/28/2022 8:28:12 AM | IVR call: balance | Received call for balance for account 10389022 undefined | 7 | 2 | 7180 | 78 | ||||||||||||||||||||||||||||||||
| 973521 | 36834 | 11/28/2022 8:26:43 AM | 11/28/2022 8:27:09 AM | IVR call: statement | Received call for statement for account 10050431 sent message: 31368 | 8 | 2 | 9439 | 79 | ||||||||||||||||||||||||||||||||
| 973512 | 36832 | 11/28/2022 8:24:35 AM | 11/28/2022 8:24:36 AM | IVR call: balance | Received call for balance for account 10063347 undefined | 7 | 2 | 14517 | 78 | ||||||||||||||||||||||||||||||||
| 973509 | 36831 | 11/28/2022 8:24:02 AM | 11/28/2022 8:24:03 AM | IVR call: balance | Received call for balance for account 10427319 undefined | 7 | 2 | 14138 | 78 | ||||||||||||||||||||||||||||||||
| 973508 | 36829 | 11/28/2022 8:23:43 AM | 11/28/2022 8:23:44 AM | IVR call: balance | Received call for balance for account 10144434 undefined | 7 | 2 | 16147 | 78 | ||||||||||||||||||||||||||||||||
| 973507 | 36828 | 11/28/2022 8:23:24 AM | 11/28/2022 8:23:25 AM | IVR call: balance | Received call for balance for account 10072602 undefined | 7 | 2 | 23333 | 78 | ||||||||||||||||||||||||||||||||
| 973478 | 36827 | 11/28/2022 8:15:25 AM | 11/28/2022 8:15:26 AM | IVR call: balance | Received call for balance for account 10400023 undefined | 7 | 2 | 11441 | 78 | ||||||||||||||||||||||||||||||||
| 973477 | 36826 | 11/28/2022 8:14:56 AM | 11/28/2022 8:14:57 AM | IVR call: balance | Received call for balance for account 10277571 undefined | 7 | 2 | 6231 | 78 | ||||||||||||||||||||||||||||||||
| 973476 | 36825 | 11/28/2022 8:14:15 AM | 11/28/2022 8:14:17 AM | IVR call: balance | Received call for balance for account 10005817 undefined | 7 | 2 | 17466 | 78 | ||||||||||||||||||||||||||||||||
| 973467 | 36824 | 11/28/2022 8:12:13 AM | 11/28/2022 8:12:14 AM | IVR call: balance | Received call for balance for account 10364979 undefined | 7 | 2 | 5401 | 78 | ||||||||||||||||||||||||||||||||
| 973465 | 36823 | 11/28/2022 8:11:48 AM | 11/28/2022 8:11:49 AM | IVR call: balance | Received call for balance for account 10393597 undefined | 7 | 2 | 4837 | 78 | ||||||||||||||||||||||||||||||||
| 973447 | 36822 | 11/28/2022 8:07:50 AM | 11/28/2022 8:07:51 AM | IVR call: balance | Received call for balance for account 10058312 undefined | 7 | 2 | 16914 | 78 |